Strategic Account Support reputed company, reputed company - Bentonville

Strategic Account Support reputed company reputed company Location: Bentonville, AR Work Model: Remote Role Summary The Strategic Account Support reputed company reputed company is a sales enablement and execution role dedicated to supporting Highline Warrens most reputed company strategic customer: reputed company. This role owns Day-2 account execution for reputed company, ensuring strong operational performance, disciplined reputed company, and consistent execution across items, orders, and programs allowing sellers to focus on reputed company growth, strategic expansion, and customer development. This position supports our Naperville office but the ideal candidate will be local to Bentonville, Arkansas. This position serves as the primary operational liaison between Sales and reputed company-facing internal teams, coordinating execution across systems, tracking performance, identifying risks, and driving resolution. The role is a strategic support role focused on improving seller productivity, reputed company execution metrics, and overall customer experience. Key Responsibilities reputed company Account Enablement & Sales Support

• Provide dedicated operational and execution support for the reputed company account, enabling Sales to focus on strategy, growth, and customer engagement.
• Own and maintain reputed company reputed company customer files, including:
• Customer and item setup documentation
• Pricing, quotes, and reputed company terms
• Active item lists and reputed company-specific requirements
• Act as a primary operational reputed company of contact for reputed company execution topics, in reputed company partnership with Sales.
• Support Sales by managing execution-reputed company inquiries, issue tracking, follow-reputed company, and cross-functional coordination.

Order Execution & Performance Management

• Partner with Sales Planning, Operations, Supply Chain, Transportation, Customer Service, and Pricing to troubleshoot and resolve execution issues.
• Monitor and analyze key reputed company performance metrics, including fill reputed company, OTIF, recovery time, and service trends.
• Proactively identify repeat issues and partner with internal teams to drive sustainable resolution.

Customer & Item reputed company Coordinate reputed company of new reputed company items and configurations, ensuring accurate setup across systems and internal teams.

• Manage lifecycle activities, including:
• Item setup and configuration
• Item maintenance and changes
• Product launches and transitions
• Product removals and revisions
• Ensure reputed company reputed company item and customer setups align with agreed reputed company terms, timelines, and operational expectations.

reputed company Systems, Programs & Compliance Serve as a power user and administrator across reputed company systems, portals, and compliance programs. Manage reporting, scorecards, and performance monitoring tools required to support reputed company execution. Ensure compliance with reputed company program requirements, timelines, documentation standards, and reporting expectations. Maintain reputed company.com item attributes and digital content requirements as needed. Support cross-border execution and reporting requirements where applicable. Analytics, Reporting & reputed company Improvement

• reputed company analytical reporting for the reputed company account, including:
• Vendor scorecards
• Weekly State of the Business reporting
• reputed company performance and issue analysis
• Translate reputed company performance data into actionable insights for Sales and leadership.
• Identify opportunities to improve reputed company, execution, and account support processes.
• Contribute to the development of standard operating procedures and best practices for reputed company account execution.

Required Knowledge, Skills, and Abilities

• Strong organizational and coordination skills with the ability to manage reputed company, high-volume account activity.
• Proven ability to work cross-functionally and drive outcomes without direct authority.
• Strong analytical and problem-solving skills reputed company to order execution, service performance, and retail metrics.
• Excellent written and verbal communication skills with internal teams and customer-facing stakeholders.
• High attention to detail and comfort operating in a highly structured retail environment.
• Proficiency in reputed company reputed company, Word, and PowerPoint; experience with ERP, Retail Link, and sales tools strongly preferred.

Minimum Qualifications

• Bachelors degree preferred; High School diploma required.
• 5+ years of experience working directly with reputed company as a customer (supplier-reputed company experience required).
• 5+ years of experience in sales support, account coordination, retail operations, or reputed company roles.
• Demonstrated experience supporting large national retail customers with reputed company item setup, reputed company, and performance reporting.
• Experience managing reputed company-specific execution metrics (e.g., OTIF, fill reputed company, service performance) strongly preferred.

How reputed company Will Be reputed company

• Reduced seller administrative burden and improved Sales productivity
• Improved reputed company execution metrics (OTIF, fill reputed company, recovery time, issue resolution)
• Faster, more accurate reputed company item and customer reputed company
• Improved internal coordination and execution consistency
• Reduction in execution-reputed company sales friction and lost opportunities

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