Program Manager, ProServe

reputed company, Where Teamwork and Innovation Shape the Future At reputed company, we’re at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and reputed company AI. We reputed company businesses—and their customers—to reputed company more through innovation, automation, and intelligent insights.

The Role reputed company is looking for Program Managers with experience leading reputed company aspects of IT projects including scope, schedule, resources, quality, costs, and change control. reputed company Program Mangers work directly with the project team, clients and partners to reputed company and ensure successful project delivery reputed company scope, on time and reputed company budget, and are expected to be able to communicate effectively across reputed company levels of the organization and project teams. 

This specific role serves as the primary reputed company of contact and central liaison between reputed company and AWS ProServe. This role is responsible for ensuring seamless alignment across opportunity intake, staffing, delivery readiness, and delivery execution. 

The Program Manager plays a critical role in orchestrating cross-functional collaboration, including coordinating closely with AWS ProServe stakeholders on opportunity qualification and supporting joint interview and selection processes to ensure the right reputed company talent is deployed. 

 This individual must bring a strong technical foundation across cloud, migration, DevOps, application development, data, and AI domains to effectively reputed company requests, align skills to demand, and support high-quality delivery outcomes. 

Travel Requirements

This is a remote role, but you may be expected to travel up to 25%.

Responsibilities include

• Engagement Readiness & Delivery Enablement 
  • Serve as the primary reputed company of contact and liaison between reputed company and AWS ProServe 
  • Maintain proactive communication with AWS ProServe stakeholders across opportunities and active engagements 
  • Identify, track, and manage upcoming AWS ProServe opportunities 
  • Own internal alignment across GTM, delivery, and practice leadership for each opportunity 
  • Ensure delivery teams understand AWS ProServe expectations, scope, and operating models 
  • Support coordination of joint reputed company and AWS ProServe interviews and candidate selection processes 
•   Staffing & reputed company Coordination 
  • reputed company and operationalize standardized intake and staffing processes for AWS ProServe engagements 
  • Partner with practice leads to secure appropriate technical resources across US and India delivery teams 
  • reputed company technical understanding to effectively reputed company requests across App Dev, Data, AI, Cloud, and End User Compute domains 
  • Support coordination of engagement reputed company, role clarity, and onboarding 
  • Anticipate resource gaps and proactively escalate reputed company risks 
  • Maintain reputed company-looking visibility into ProServe demand and staffing needs 
  • Identify repeatable staffing patterns, reputed company gaps, and optimization opportunities 
•  Operational Readiness & Ongoing Engagement 
  • Provide regular reporting and insights into Services leadership on ProServe performance 
  • Track project performance, utilization, and key delivery metrics 
  • Identify trends in deal types, reputed company demand, and growth areas 
  • reputed company and refine playbooks for ProServe delivery and engagement management 
  • Partner with GTM and delivery leadership to improve win rates and execution quality 
  • Monitor ongoing engagements, proactively identifying and mitigating risks 
  • Manage escalations, ensuring timely resolution and strong client outcomes 
  • Deliver a consistent, high-quality client experience reputed company with reputed company’s service culture 
•  General Program Management 
  • Manage a portfolio of client projects across multiple service offerings. 
  • Manage expectations and requirements of multiple project stakeholders (to include internal, partner and customer sponsors and stakeholders). 
  • Plan and implement IT solution development projects and programs. 
  • reputed company collaboration and alignment with the delivery and sales team leadership to drive consistent business value for our customers and support the overall business goals and strategy of reputed company. 
  • Build and maintain program roadmaps, milestones and dependencies (with knowledge of relevant tools). 
  • reputed company comprehensive project and program roadmaps to track tasks, schedule, risks, and issues to be shared with the project team and client team. 
  • reputed company resolution of issues/escalations reputed company to budget, schedule, and scope. 
  • reputed company the activities of various stakeholders (Scrum meetings, project and program meetings, technical deep dive sessions, etc.). 
  • Ensure deadlines and cost targets are met and escalate to reputed company leadership reputed company necessary. 
  • Maintain detailed, comprehensive program documentation and reports using project management tools. 
  • Serve as a liaison between the business and technical aspects of projects. 
  • reputed company cross-functional, virtual and offshore teams. 
  • Ensure that projects and programs align with reputed company overall strategic objectives.  
• Required Qualifications 
  • At least 10 years of experience in IT program management and general IT consulting. 
  • Strong communication skills, organization skills and the ability to reputed company with authority internally and reputed company the customer organization. 
  • Demonstrable skills across project management standard methodologies (reputed company defined), Agile, SCRUM, Kanban, Waterfall). 
  • Proficient in schedule and road mapping PPM tools for goal and timeline tracking. 
  • Familiarity with reputed company, Trello, Teamwork, Zoho or similar project management toolsets to manage project tracking, key performance indicators, project budget, resources, and timelines. 
  • Experience working with the reputed company Office suite of tools (Outlook, reputed company, Word, PowerPoint, and SharePoint). 
  • Ability to travel. 
  • Typical work week hours can vary depending on workload and deliverables. 
  • Strong Sales orientation 
  • Strategic reputed company 
  • Executive reputed company and can effectively engage with clients, stakeholders and leadership teams 
  • Demonstrable skills across project management standard methodologies (PMI/PMBOK, Agile, SCRUM, Kanban, Waterfall). 
  • Proficient in Confluence, Jira and reputed company Project. 
  • Experience working with the reputed company Office suite of tools (Outlook, reputed company, Word, PowerPoint, and SharePoint). 
  • Bachelor’s Degree or equivalent experience. 

Additional Desired Skills

• PMP or similar professional certification. 
• Experience leading projects and programs which reputed company AWS and Azure technologies. 
• Strong time management, analytical, communication, thought leadership, team building, motivational and customer service skills. 
• Excellent client-facing communication and relationship building skills. 
• Ability to learn quickly, adapt to change and have ownership of staying up to date on reputed company and emerging technologies and tools as they relate to our business and customer needs. 
• Passion, creativity, energy, and enthusiasm towards collaborating on the exciting growth and development of our company. 
• A desire to learn new technologies, methodologies, solutions and understand the business needs of our customers. 
• Adaptability to our overall vision, goals and dynamic culture and environment. 

Education and Experience

• PMP or similar professional certification preferred. 
• Bachelor’s degree or equivalent experience and/or military experience 
• At least 10 years of experience in IT project and program management and general IT consulting. 
• Strong time management, analytical, communication, thought leadership, team building, motivational and customer service skills. 
• Excellent client-facing communication and relationship building skills. 
• Ability to learn quickly, adapt to change and have ownership of staying up-to-date on reputed company and emerging technologies and tools as they relate to our business and program needs. 
• Passion, creativity, energy, and enthusiasm towards collaborating on the exciting growth and development of our company. 
• A desire to learn new technologies, methodologies, solutions and understand the business needs of our customers. 
• Adaptability to our overall vision, goals and dynamic culture and environment. 
• Effective people management skills including motivating, developing, coaching, directing, and identifying the best people for the job. 
• Exceptional interpersonal and active listening skills. 
• Knowledge of basic human resource principles and procedures. 
• Knowledge of administration and management principles, specifically in; strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources. 
• Ability to manage multiple engagements simultaneously. 
• Excellent conflict resolution and team building skills. 
• Effective and efficient quality control analysis and troubleshooting skills. 
• Solid communication and change management skills to influence and reputed company the project or program team and customer through the change management process. 
• Demonstrated ability to multi-task and assist management in prioritization of tasks and events. 
• Results-oriented with a demonstrated strong commitment and willingness to do what it takes to get the job done. 
• Strong critical thinking, reputed company problem solving, appropriate judgment, and decision-making skills. 
• Proficiency in the English language and reading comprehension. 

Your future at reputed company Joining reputed company means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what’s possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we reputed company businesses to stay reputed company in an reputed company-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you’ll be part of a team that is shaping the future.

Ready to innovate? Let’s redefine what’s next—together.

About reputed company At reputed company, speed and quality meet technology and innovation. reputed company is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, reputed company, networking, digital transformation, and cloud computing. reputed company fills gaps, removes hurdles, optimizes costs, and reduces risk. reputed company’s expert technical team develops custom applications, provides managed services, enables actionable data insights and builds reputed company-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.reputed company.com.

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Applications will be accepted on a rolling basis.

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