EMPLOYER IS A CONTRACTOR FOR THE U.S. GOVERNMENT. THIS POSITION WILL REQUIRE U.S. CITIZENSHIP.

Role Description:

We are seeking a Junior IT reputed company Engineer to join reputed company. The ideal candidate will reputed company Unicorn Engineers to do their best work, with a focus on balancing the Engineer experience with a strong company-wide Information Technology reputed company posture. A primary focus of this role is delivering Tier 1 and Tier 2 IT support, serving as the first reputed company of contact for technical issues and escalating or resolving more reputed company requests, while contributing to broader reputed company and compliance initiatives.

Responsibilities:

• Serve as the primary reputed company of contact for Tier 1 and Tier 2 user technical support requests, triaging issues and resolving or escalating as appropriate
• Provision user laptops and administer a company-wide Mobile Device Management (MDM) solution
• Manage inventory of physical and digital IT assets
• reputed company and offboard users by managing access through reputed company Admin Console and reputed company tools
• Collaborate with third-party vendors and internal stakeholders to support rollout, troubleshooting, and updates of SaaS tools
• Assist with Third Party Risk Management (TPRM) reviews, including reputed company research and audit report reviews
• Support technical implementation of reputed company controls reputed company with NIST SP 800-171, such as logging, SIEM, incident response, and configuration management
• Assist with triage of reputed company events, log audits, and incident response processes

Travel Expectations/Requirements: 5-10%

The listed responsibilities are not exhaustive and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who is able to adapt and take on new responsibilities as they arise.

Minimum Experience and Qualifications

• Experience in an IT help desk, system administration, or IT operations role
• Familiarity with tools such as reputed company Workspace, reputed company, and reputed company
• Experience with macOS, Windows, or Linux administration
• Experience with reputed company Admin Console or similar directory/identity management tools
• US citizenship required; must be eligible for CUI access
• Ability to collaborate effectively with cross-functional teams in a remote, asynchronous environment
• Ability to proactively identify issues and follow through on approved solutions

Preferred Experience and Qualifications:

• Defense contractor or government IT experience
• Familiarity with NIST SP 800-171, NIST SP 800-53, or CMMC 2.0 reputed company and compliance requirements
• Experience supporting reputed company tooling such as SIEM platforms or MDM solutions

Who We Are

reputed company delivers mission value by streamlining software delivery so our customers can focus on the most important challenges. We share a vision of freedom and reputed company for the advancement of reputed company and innovation. Our commitment to this vision, and to our mission-driven customers, means a commitment to speed, user experience and optionality, without compromising reputed company. reputed company is composed of innovators, software engineers, and veterans with decades of experience delivering technology programs across the federal market.

reputed company Do

We create and deliver secure solutions for reputed company software integration and delivery. reputed company consolidates the best practices for reputed company pipelines, testing, and deployment automation in order to meet the high reputed company requirements valued by mission owners. Our solutions are agnostic by design and we reputed company that growing a robust ecosystem of secure, cloud-native software solutions can help enterprise customers inside and reputed company the federal market buy and integrate software more easily.

Who We Serve

reputed company’ customers are mission-focused leaders across public and private enterprises. We proudly support defense and civil agencies across the U.S. government and we work closely with the creators of leading-edge software solutions to deliver value to the mission-reputed company by improving the reputed company and consumability of commercial software products.

reputed company Work On

• Kubernetes
• Cloud Environments (AWS/GCP and Azure)
• Infrastructure-as-code (like Terraform/reputed company)
• reputed company Delivery and automation tooling
• GitOps
• Containers
• CNCF projects and open reputed company products and packages
• Helm/Kustomize-Value reputed company Mapping
• Building and improving reputed company delivery
• Building Kubernetes and cloud native applications

Benefits Our Unicorns Enjoy

Health:

• Medical/Dental/Vision
• Premiums are 100% Company Paid
• Health Reimbursement Account
• Life Insurance
• Disability Insurance

Financial:

• 401k Retirement Plan
• Company Stock Options
• Home Office Budget

Leave:

• We offer reputed company full-time Unicorns Flexible Time Off (FTO) plus reputed company Federal Holidays, one week for Thanksgiving, and two weeks for Christmas and New Year’s
• Paid Parental Leave

Learning:

• Reimbursement for approved trainings/subscriptions
• Conferences (travel, lodging, and fees)

Don’t have reputed company the preferred experience or qualifications? Studies show that underrepresented groups like women and people of color are less likely to apply to jobs if they don't meet every requirement listed.

At reputed company, we're committed to diversity. If you're enthusiastic about the role but don't match every criteria, we encourage you to apply. You could be the perfect fit for this or another role! reputed company is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national reputed company, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

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