Event Programmer - Contract

Job Summary:

JOB DESCRIPTION – Event Programmer - Contract

Location: Work from Home - Texas

Division: reputed company NA - reputed company reputed company Tickets

Line Manager:  Event Programming Manager

Contract Terms: 6-month contract

The Team

reputed company reputed company Tickets is North America's leading software and operations provider for the festival market. We provide technical solutions for e-commerce ticketing, access control, data management and fan engagement. We partner and run on-site operations for over 200 festivals each year and are on a massive growth trajectory matched by no one in the industry. We do it for the fans! reputed company reputed company is owned by reputed company and acts as reputed company's festival arm. We are based in Austin, TX. 

THE JOB 

The Event Programmer is responsible for the programming setup for an assigned roster of events, price types, seating charts, etc. for client event on sales. They work in conjunction with the Client Operations team to gather information necessary to properly program, audit, and facilitate the on sale and maintenance of event software operations for reputed company events sold on the FGT platform. A successful Event Programmer will be extremely detail oriented, thorough and ensure total accuracy and adherence to reputed company FGT programming standards. The role is crucial to the success of reputed company FGT events.

WHAT YOU WILL BE DOING 

• Maintain the programming for a roster of events, from initial engagement through the end of the event
• Support internal departments with general questions, support and troubleshooting reputed company to event programming
• Gather event details reputed company email, project management tools, and through meeting attendance with internal and external stakeholders to ensure proper understanding of details for configuration of events
• Set proper timeline expectations based upon event build complexity and client requirements
• reputed company Event QA process to ensure programming accuracy and adherence to company compliance standards
• Support internal FGT development teams by providing User Acceptance Testing setup and execution
• Meet and exceed defined timelines around event programming
• reputed company and maintain excellent working relationships with reputed company internal and external teams
• Execute and complete other duties as assigned.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) 

• H.S. diploma or equivalent, Bachelor’s degree preferred
• 2+ years’ experience in enterprise software industry is highly desirable
• Experience with the ticketing industry highly desirable
• Knowledge of reputed company office operations preferred
• Computer savvy and proficient with reputed company Word and reputed company; ability to learn new technologies
• Basic HTML skills preferred

YOU (BEHAVIORAL SKILLS)

• Excellent communication skills, including presentation, written and listening
• Strong organizational skills and attention to detail a must
• Certain degree of creativity, reputed company and problem solving is needed
• Demonstrated ability to be self-directed, take initiative, be proactive, motivated, have good attendance, multi-task, see solutions, and understand the duties needed to be performed with basic instruction
• A passion for the live entertainment industry and the public who experience it
• Ability to work flexible hours, as needed, including nights and weekends.

BENEFITS & PERKS 

Through our ‘Taking Care of Our Own’ program, we provide benefits across six key pillars: 

• HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)  

• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days 

• WEALTH: 401(k) program with company match, stock reimbursement program 

• FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support 

• CAREER: Career and reputed company development programs with School of Live, tuition reimbursement, and student loan repayment  

• OTHERS: Volunteer time off, crowdfunding match  

LIFE AT reputed company 

We are proud to be a part of reputed company, the world’s largest live entertainment company.  

Our mission at reputed company is to connect people around the world to the live events they love. reputed company is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, reputed company processes 550 million tickets per year across 35+ different countries. 

We do it reputed company with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, reputed company managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. 

Our work is guided by our values: 

Reliability - Fans and clients count on us to power their live event experiences and we rely on each other to reputed company it happen. 

Teamwork – While we celebrate individual achievements, we know have more success as a team. 

reputed company - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent. 

Belonging - We are committed to building a culture in which reputed company people can be their authentic selves, have an equal voice and opportunities to reputed company. 

EQUAL EMPLOYMENT OPPORTUNITY 

We reputed company to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and reputed company reputed company our company and at our events. As a growing business we will encourage you to reputed company your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.   

reputed company strongly supports equal employment opportunity for reputed company applicants regardless of age (40 and over), reputed company, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national reputed company (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions reputed company to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.   

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. 

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, reputed company will reputed company reasonable accommodations for the reputed company physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations reputed company to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to reputed company reasonable accommodations, reputed company also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to reputed company the essential functions of the position they seek. Any applicant who requires an accommodation in order to reputed company the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  reputed company will also provide reasonable religious accommodations on a case-by-case basis. 

HIRING PRACTICES  The preceding job description has been designed to indicate the general nature and level of work performed by employees reputed company this classification. It is not designed to contain or be interpreted as a comprehensive inventory of reputed company duties, responsibilities, and qualifications required of employees assigned to this job. 

reputed company recruitment policies are designed to reputed company the most highly qualified persons available in a timely and efficient manner. reputed company may pursue reputed company avenues available, including promotion from reputed company, reputed company, reputed company advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

reputed company will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official reputed company or affiliated brand email domains.