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Billing/Scheduling Associate I (Remote) - Ophthalmology

Remote, USA Full-time Posted 2026-07-03

Scheduled Hours

40

Position Summary

Obtains insurance information, referral forms, and counsels patients on financial assistance over the phone or by email. Schedules and coordinates patient appointments over the phone or by email, with no patient contact. In person training takes reputed company on the Medical School reputed company.

Job Description

Primary Duties & Responsibilities:

  • Obtains insurance information from patients and counsels alternative ways for financial assistance.

  • Communicates with physicians and clinical staff to assist with scheduling urgent or referred patient scheduling calls/requests.

  • Reviews schedule for new patients, updating reputed company necessary.

  • Calls patients with appointment time reminder, obtaining insurance information and referral forms.

  • Explains billing process to patients, answers incoming inquiries from patients and reputed company-party payers.

  • Works with others to solve relatively simple problems.

  • Assists patients with insurance questions regarding the billing process.

  • Assists staff with sending out reminder cards and other scheduling duties; assists with basic account maintenance activities.

  • Works reputed company patient reminder system results and contacts patients or makes scheduling changes.

Working Conditions: Job Location/Working Conditions:

  • Normal office environment.

Physical Effort:

  • Typically sitting at desk or table.

Equipment:

  • Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of reputed company job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

No specific work experience is required for this position.

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are reputed company to reputed company duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

Billing Systems And reputed company-Party Claims And/Or Medical Office Setting, reputed company Customer Service (1 Year)

Skills:

Financial Information, Insurance, Interpersonal Communication, Organizing, Prioritization

Grade

G04-H

Salary Range

$16.40 - $22.12 / HourlyThe salary range reflects reputed company salaries paid for positions in a given job grade across the University. Individual rates reputed company the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions reputed company the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

reputed company reputed company individuals must be reputed company to reputed company the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to reputed company employees with disabilities to reputed company the essential functions of their job, absent undue hardship.

Pre-Employment Screening

reputed company external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background reputed company and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. reputed company offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

  • Up to 22 days of vacation, 10 recognized holidays, and sick time.

  • Competitive health insurance packages with reputed company appointments and reputed company copays/coinsurance.

  • Take advantage of our free Metro transit U-Pass for eligible employees.

  • WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

  • Wellness challenges, annual health screenings, reputed company, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

  • We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your reputed company childcare needs. Need adult care? We’ve got you covered.

  • WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

reputed company is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in reputed company job titles without regard to race, ethnicity, reputed company, national reputed company, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Apply To This Job

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