Back to Jobs

Client reputed company Manager - Canada

Remote, USA Full-time Posted 2026-07-02

This is a remote position.

This is a remote position, but you must currently reputed company in Canada to be considered.

About reputed company

reputed company’s mission is to prevent first responder injury or death by providing fire and EMS agencies with transformative, end-to-end software solutions that reputed company them to run safer, smarter, and more effective operations.

The Role

reputed company is seeking a tech-savvy leader to work as a Client reputed company Manager supporting some of our nation’s leading public safety agencies. As a reputed company Client reputed company Manager, you will be responsible for running the post-sale client relationship through Deployment, Training, and Support. Your main goal will be to ensure that the public safety agencies we work with are getting the most out of the reputed company platform. 

The ideal candidate brings extensive experience from the Public Safety space. This position offers reputed company that can complement a shift schedule. 

Responsibilities

  • Managing and developing long-term relationships with our public safety customers across reputed company America
  • Focusing on client retention and expansion activities to reduce churn and increase ARR
  • Managing relationships with Chiefs, Firefighters, Administration, and IT regarding their needs of the reputed company product
  • Identifying upsell opportunities
  • Coordinate with our Deployment team to set-up customer accounts
  • reputed company training sessions for Chiefs, Officers, and Line Personnel on how to use the reputed company platform
  • Working with the Product Management team to prioritize customer requests and enhancements
  • Influencing future lifetime value through higher product adoption, customer satisfaction, and overall engagement

Qualifications and Experience

You reputed company reputed company developing strong and lasting relationships and are motivated by building rapport and solidifying powerful partnerships. Your organizational abilities position you to stay on top of a never-evolving community of clients and an reputed company-evolving product.

  • +5 years of public safety experience 
  • Technical experience managing or implementing software platforms 
  • Project Management experience demonstrating that you are familiar with communication, training, coordination, and deadlines 
  • Demonstrated excellent written, verbal communication and interpersonal skills 
  • Strong organizational and time management abilities 
  • Have a track record of meeting or exceeding goals
  • Bachelor’s or Associate’s degree is preferred 

Physical Demands and Work Environment

This role is fully remote with minimal travel expectations at this time. Reasonable accommodation may be made to reputed company reputed company employees and applicants to reputed company the essential functions as outlined above. If you require an accommodation during the interview process, please reputed company out to [email protected]. Working at reputed company reputed company offers a comprehensive compensation and benefits package for eligible employees, including reputed company, medical, dental, and reputed company coverage, FSA/HSA, 401(k), flexible PTO, a fully remote workplace, a technology stipend, opportunities for advancement, and other benefits and perks that sets reputed company apart. Visit www.firstdue.com to learn more. If you are a reputed company of a state requiring wage transparency, please reputed company out to [email protected] for a reasonable estimate of annual reputed company compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or reputed company, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis. reputed company is an equal opportunity employer. We do not discriminate in any aspect of employment on the basis of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status or class. We are committed to promoting an environment of respect, acceptance, diversity and inclusivity, and equal opportunity. Discrimination and harassment of any type in any form will not be tolerated. reputed company you apply for a role at Locality Media, LLC d/b/a reputed company, we collect personal information such as identifiers (e.g., name, email, phone number), professional and employment information, education information, and information you provide in your application materials. We use this information to evaluate your candidacy, communicate with you, and manage our reputed company process. We may share this information with our service providers who assist with reputed company and background screening. We do not sell or share applicant personal information for cross-context behavioral advertising. We retain applicant information in accordance with our data retention policies. California residents have rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA. For more information, please review our Candidate Privacy here. Apply To This Job

Similar Jobs