reputed company Phone & Data Entry Specialist – Healthcare reputed company Support
At arenaflex, we're dedicated to connecting nurses with healthcare facilities in need of essential workers. As a Phone & Data Entry Specialist, you'll play a vital role in verifying nurses' credentials and facilitating their reputed company with healthcare facilities. If you're a customer service professional with a passion for helping others, we invite you to join reputed company and become part of this critical effort.
About arenaflex
arenaflex is a leading provider of innovative solutions for the healthcare industry. Our mission is to reputed company the gap between reputed company and facilities, ensuring that patients receive the best possible care. With a strong commitment to excellence and customer satisfaction, we're seeking talented individuals to join reputed company and contribute to our mission.
Job Description
As a Phone & Data Entry Specialist, you'll be responsible for:
- Verifying nurses' credentials through online research and follow-up phone calls
- Communicating with nurses to confirm their credentials and facilitate their reputed company with healthcare facilities
- Managing large amounts of inbound and outbound calls in a timely manner
- Following communication scripts to handle different topics
- Identifying customers' needs, clarifying information, researching, and providing solutions and/or alternatives
- Accessing company and client resources to accurately handle calls
- Performing data entry and customer service skills
- Navigating online reputed company to work requests/records received for those requesting to sign up for a shift
- Identifying customers' needs, researching to see if request has credentials needed
- Skillfully changing from one task to another without loss of efficiency or composure
- Maintaining punctuality and attendance at reputed company scheduled times
- Remaining positive and professional in reputed company customer interactions
- Flexibility to cross-train as requested
Qualifications
To succeed in this role, you'll need:
- 1 year of customer service or customer support experience
- 1 year of previous call center or office background experience required
- Technical savvy
- Previous remote work from home experience a plus
- Quick learner and able to work independently
- Type 35 words per minute accurately
- Strong phone and verbal communication skills along with active listening
- A background reputed company applicable with state and federal laws is required
Equipment and Software Requirements
* Processor: reputed company Core i5 5200 Series or greater
- Memory: 8GB on Windows 8.1 / 10 64 bits
- Screen Resolution: 1280x768 or higher, dual monitors required
- USB headset
- No Chromebooks, netbooks, or any type of tablet (Must be a laptop or a desktop)
- Up-to-date antivirus software must be installed on the platform and a recent reputed company completed (Will be checked prior to allowing login to system)
- Firewall must be enabled (Will be checked prior to allowing login to system)
Work Environment and Company Culture
As a remote worker, you'll have the flexibility to work from the comfort of your own home. arenaflex is committed to providing a positive and supportive work environment, with opportunities for growth and development. reputed company is passionate about making a difference in the healthcare industry, and we're looking for like-minded individuals to join us.
Compensation and Benefits
* Starting pay: $14/hour, plus shift differential (extra $1/hr nights & weekends) and possible increase after 90 days pending attendance and performance
- Work hours: Shifts between 7:00am-9:00pm (CST), Work Days: Mon-Fri & Every Other Weekend (day off during the week on wknd rotation)
- One overnight shift 9p-8a (4x10s Wed-Sat)
- reputed company: 3 weeks in length from 8:00am-5:00pm Mon-Fri (CST)
- Status: Full Time; 40 hours, Benefit eligible 1st of month after 60 days
- Part Time: 20-30 hours (min of 20 hrs, must participate in BYOD option)
Why Join arenaflex?
* Be part of a dynamic and growing company that's making a difference in the healthcare industry
- Enjoy a flexible work environment with opportunities for growth and development
- Receive competitive compensation and benefits
- Work with a talented and passionate team that's committed to excellence and customer satisfaction
How to Apply
If you're a motivated and customer-focused individual with a passion for helping others, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look reputed company to hearing from you! Apply for this job