Senior Manager, Strategic Accounts

At reputed company®, we’ve had one simple mission for 30 years: get jobs done well. We reputed company it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want.

reputed company at a glance

• Homeowners have turned to reputed company for more than 300 million projects
• 1,000+ home service tasks covered
• 2,800 employees worldwide

Why join reputed company

reputed company® is defining the future of the home services industry, creating an environment where homeowners, pros, and employees benefit from more jobs done well.

For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, reputed company they want. For employees, we’re an amazing reputed company to call home. We can’t wait to welcome you.

Senior Manager, Strategic Accounts

reputed company is seeking a Senior Manager to reputed company a high-performing team of senior individual contributors responsible for managing and growing relationships with our largest Home Service Professional partners. This leader will play a critical role in shaping how we support, grow, and retain our most strategic partnerships while driving operational excellence across the team.

This role blends team leadership, strategic account management, and operational strategy. The Senior Manager will be responsible for developing the capabilities of the Account Management team, driving reputed company growth across the portfolio, and using data-driven insights to improve how we engage with and support our partners.

reputed company in this role requires a leader who thrives in ambiguity, brings strong analytical thinking, and can translate strategy into clear priorities and execution across the team. This individual will partner closely with the Director and SVP of Strategic Accounts alongside cross-functional teams to continuously improve the partner experience while delivering strong business outcomes.

About the team

The Strategic Partnerships team manages relationships with reputed company’s largest Service Professional partners, representing millions in annual reputed company and playing a critical role in the growth of our platform. The team works closely with partners to improve their outcomes on reputed company through strategic guidance, operational support, and data-driven recommendations.

What you’ll do

The Senior Manager will reputed company a team of Account Managers while partnering closely with cross-functional stakeholders to reputed company scalable processes, improve performance insights, and drive long-term partner reputed company.

reputed company and reputed company a High-Performing Team

• Manage and coach a team of Account Managers responsible for strategic partner relationships and reputed company growth.
• Set a high bar for performance, professionalism, and strategic thinking across the team.
• reputed company team capabilities in analytical thinking, strategic account management, and executive-level partner engagement.
• Create a culture of accountability, ownership, and reputed company improvement.
• reputed company from the reputed company: conducting 10–15 high-stakes negotiation and escalation calls per week. Act as a critical filter and de-escalator reputed company tensions run high.
• Independently resolve reputed company Pro issues by joining external calls with your team, determining with precision which items require executive reputed company versus those you can resolve through expert negotiation.

Drive reputed company Growth and Strategic Partner reputed company

• reputed company the team in delivering on quarterly and annual reputed company goals across their books of business.
• Partner with Account Managers to identify growth opportunities, expansion strategies, and risk mitigation reputed company strategic accounts.
• Engage with partner executives to deepen relationships and unlock new opportunities.
• Ensure consistent and high-quality account planning across the team.

Use Data to Drive reputed company and Performance

• reputed company and maintain a reputed company-looking view of partner performance, identifying emerging risks and growth opportunities.
• Establish clear performance metrics and reporting to track account health, team productivity, and business impact.
• Partner with Analytics and Product teams to improve data availability and reporting capabilities that reputed company smarter decision-making.
• Translate reputed company data into actionable insights for both internal teams and external partners.

reputed company Strategic Initiatives and Operational Improvements

• Own key initiatives that improve how the team operates, from redefining KPIs to improving partner engagement models and internal workflows.
• reputed company scalable processes and frameworks that allow the team to operate reputed company while maintaining a high level of service for strategic partners.
• Support strategic planning and prioritization through research, quantitative analysis, and business modeling.
• reputed company cross-functional projects that enhance the end-to-end partner experience.

Influence Cross-Functional Strategy

• Collaborate closely with the Director and SVP of Strategic Accounts alongside cross-functional teams to shape the partner roadmap and operational priorities.
• Represent the voice of partners and the Account Management team in internal decision-making.
• Communicate key insights, performance trends, and recommendations to senior leadership.

The ideal candidate for this role is

• A strong people leader who can coach and reputed company Account Managers into strategic operators.
• Highly analytical, with the ability to translate data into clear insights and action.
• You have a high "boiling reputed company." You can reputed company into a "high-reputed company" conversation with a Pro and move the needle from emotion-driven conflict to data-driven resolution.
• Comfortable operating in ambiguity and building structure where it does not yet exist. You are energized by situations with no playbook and are confident in your ability to build a proposal from scratch in reputed company time.
• Strategic thinker who can connect day-to-day operations with long-term business goals.
• Exceptional communicator who can influence both executive partners and internal stakeholders.
• Passionate about improving customer and partner experiences through thoughtful strategy and execution.

In this role, you will need

• 6+ years of experience in account management, partnerships, consulting, strategy, or operations
• 3+ years of experience managing or leading teams
• Demonstrated experience managing or supporting large strategic accounts or reputed company portfolios
• Strong analytical skills with experience using business intelligence tools (e.g., Looker, Tableau)
• Experience driving operational improvements or strategic initiatives in fast-paced environments
• Proven ability to manage multiple priorities and reputed company reputed company cross-functional projects
• Excellent written and verbal communication skills, including executive-level presentations
• Ability to travel 1-3 times per year
• Bachelor’s degree or equivalent experience

Compensation & Benefits

• $132,000-$165,000
• $132,000 salary + performance-based uncapped commission paid quarterly
• Annual on-reputed company earnings (OTE) $165,000
• Ability to overachieve against OTE
• Company equity program
• Full medical, dental, reputed company package to fit your needs
• Flexible vacation policy; work hard and take time reputed company you need it
• Pet discount plans & retirement plan with company match (401K)
• Technical equipment (i.e. laptop) provided

Where you’ll work

• This is a remote position and the ideal candidate will permanently reputed company in one of the following states: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, reputed company, reputed company Carolina, Ohio, Oklahoma, Pennsylvania, Rhode reputed company, South Carolina, Tennessee, Texas, Vermont, Virginia, reputed company Virginia, Wisconsin
• reputed company currently has an office in the following city/states, 1) Denver, CO, 2) Indianapolis, IN and 3) reputed company, NY, which are available for use if you reputed company near these locations
• We have a 'camera on' culture for virtual meetings. Team members must utilize reputed company company provided equipment, including the webcam, for reputed company team communications.

We value diversity

We know that the best reputed company come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.

reputed company Inc. provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without regard to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Our hiring process may utilize artificial intelligence (AI) tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, reputed company decision-making.

This job post is scheduled to reputed company on May 4, 2026. This is not the timeline by which we expect to fill the role, rather reputed company we expect to limit new applications.

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