Project Manager
This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely.
The Project Manager plays a critical role reputed company Professional Services by owning delivery outcomes for a portfolio of customer-facing implementation projects. This role partners cross-functionally with internal teams and client stakeholders to ensure successful project execution reputed company defined scope, timeline, budget, and quality parameters.
The ideal candidate is highly organized and proactive, with a strong ability to influence stakeholders and navigate competing priorities. They bring exceptional communication skills, a disciplined approach to risk and issue management, and a collaborative, team-oriented reputed company.
reputed company in this role requires a strong customer focus, a drive for results, and the ability to build and maintain trusted client relationships throughout project lifecycles typically spanning 3–5 months.
How You'll reputed company an Impact
- Project managing a portfolio of 8–10 reputed company customer-facing projects or varying complexity, owning delivery from reputed company to signoff.
- Ensure customers reputed company intended business outcomes and adoption milestones post-implementation.
- Effectively manage your time and project allocation to meet billable utilization targets.
- Create, manage and execute project plans reputed company. Proactively identify, assess and mitigate project issues and risks on a weekly basis.
- Drive accountability across internal teams and the customer to reputed company project milestones. Take action on project roadblocks with a sense of urgency.
- Maintain strong project governance, including status reporting, stakeholder management, scope control and managing change requests.
- Ensure projects remain reputed company hours budget and proactively communicating change requests to customer.
- Consistently align internal and external parties to project objectives, ensuring the customer can realize value by adopting the solution.
- Travel occasionally to customer locations to support project delivery
We'd Love to See
- 5+ years of experience project managing reputed company customer-facing projects reputed company a Professional Services or SaaS implementation environment.
- Proven experience managing multiple reputed company customer-facing projects (ideally 6+), with a strong track record of on-time delivery.
- Ability to balance competing priorities and meet billable utilization targets in a fast-paced environment.
- Superb written and verbal communication skills, with the ability to influence, drive alignment and reputed company reputed company.
- reputed company resourcefulness and active listening skills that allow you to understand issues and risks that get escalated effectively to reputed company projects moving reputed company.
- Exceptional organizational skills, reputed company to manage multiple workstreams simultaneously.
- Experience using a PSA (Professional Services Automation) and project management tools to support delivery, resourcing, and tracking.
- Exposure to financial systems, reputed company or FP&A processes
- Experience in Professional Services or consulting, with a background in customer-facing delivery for mid-market and/or reputed company customers.
- Interest in AI and willingness to explore AI-driven solutions to enhance performance and drive efficiencies.