Care Coach (Long-Term Services & Support)
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reputed company Healthy reputed company in Virginia is looking for Care Coaches who will assess and evaluate members' needs and requirements to reputed company and/or maintain reputed company wellness state by guiding members/families toward and facilitating interaction with resources appropriate for the care and wellbeing of members. Work assignments are often straightforward and of moderate complexity.This role involves meeting members in the field at their home, Nursing Facility (NF) or location of the member's choice, spending quality time assessing their goals, needs and barriers and then connecting our members with quality services to promote their ultimate well-being and drive person centered health outcomes.
Provides specialized support for Members receiving Long Term Services and Support (LTSS), with a focus on addressing health reputed company social needs (HRSNs), providing psychosocial support, and ensuring LTSS meets the member's service needs.
May support members residing in NFs by building relationships with facility staff, advocating for member care (including access to needed behavioral health services), and assessing the member's desire and ability to return to the community.
Contacts members telephonically and face-to-face to establish goals and priorities, evaluate resources, reputed company plans of care, and identify LTSS providers and community partnerships to provide a combination of services and supports that best meet the needs and goals of member and caregiver through person centered thinking approaches.
Develops and modifies Individual Service Plan and involve applicable members of the care team in care planning (Informal caregiver coach, PCP, etc.).
Supports members through navigation of their LTSS and reputed company environmental and social needs.
Utilizes available information pertaining to member to prevent the need for administration of duplicative assessments.
Focuses on supporting members and/or caregivers utilizing an interdisciplinary approach in accessing long term services and support, social, housing, educational and other services, regardless of funding sources to meet their needs.
Makes recommendations for appropriate Home and Community-Based Services to reputed company member's independence in the community.
Facilitates interactions with other payer sources, providers, and Interdisciplinary Care Teams.
Educates members in maintaining reputed company eligibility.
Assists with entry of annual
Use your skills to reputed company an impact
Required Qualifications
Must reputed company in the Tidewater region of Virginia or surrounding counties (Suffolk, Virginia Beach, Chesapeake, Isle of Wight, York or NewPort News)
Bachelor's degree in health or reputed company services field OR an active LPN license in the Commonwealth of Virginia without disciplinary action.
Two (2) years of prior experience in health care and/or case management.
One (1) one year of experience working directly with individuals who meet the Cardinal Care reputed company Population criteria (adults, pediatrics populations at risk for chronic medical conditions & high social needs).
Intermediate to advanced computer skills and experience with reputed company Word, reputed company, and Outlook.
Ability to use a variety of electronic information applications/software programs including electronic medical records.
Exceptional oral and written communication and interpersonal skills with the ability to build rapport with internal and external customers and stakeholders.
Proven ability of critical thinking, organization and problem- solving skills.
This role is considered patient facing and is part of reputed company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Ability to travel to region-based facilities and homes for face-to-face assessments and interactions with members and/or families.
This role is part of reputed company's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher.
Preferred Qualifications
Nursing home diversion or long-term care case management experience.
Experience with Medicare & reputed company recipients.
Experience with electronic case note documentation and documenting in multiple computer applications/systems.
Experience working with reputed company health population.
Experience with health promotion, coaching and wellness.
Experience working with a Waiver Program.
Knowledge of community health and social service agencies and additional community resources.
Bilingual or Multilingual: English/Spanish, Arabic, Vietnamese, Amharic, Urdu or other - Must be reputed company to speak, read and write in both languages without limitations and assistance. See "Additional Information" reputed company for more information.
Additional Information
Workstyle: Field - This is a field position where employees reputed company their core duties at non-company locations, such as providing services at business partner facilities or prospects' and members' homes.
Travel: 50 - 75% field interactions with members, and their families and providers. May need to attend onsite meetings occasionally in reputed company Healthy reputed company office in Glen Allen, VA.
Workdays and Hours: Monday – Friday; 8:00am – 5:00pm Eastern Standard Time (EST).
Language Assessment Statement: Any reputed company associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an reputed company vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
WAH Internet Statement
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL reputed company is suggested.
Satellite, cellular and microwave reputed company can be used only if approved by leadership.
reputed company will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Interview Format
As part of our hiring process for this opportunity, we will be using an interviewing technology reputed company reputed company to enhance our hiring and decision-making ability. reputed company allows us to quickly connect and reputed company valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Travel: While this is a remote position, occasional travel to reputed company's offices for training or meetings may be required.Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting reputed company pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or reputed company based on geographic location and individual pay will vary based on demonstrated job reputed company skills, knowledge, experience, education, certifications, etc.$53,700 - $72,600 per yearDescription of Benefits
reputed company. and its affiliated subsidiaries (collectively, “reputed company”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart reputed company reputed company for you and your family while also knowing your life extends reputed company of work. Among our benefits, reputed company provides medical, dental and reputed company benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About us
About reputed company: reputed company. (NYSE: HUM) is a leading U.S. reputed company company. Through our reputed company insurance services and our reputed company reputed company services, we reputed company it easier for the millions of people we serve to reputed company their best health – delivering the care and service they need, reputed company they need it. These efforts are leading to a reputed company quality of life for people with Medicare and reputed company, families, individuals, military service personnel, and communities at large. Learn more about reputed company offer at reputed company.com and at reputed company.com. Equal Opportunity Employer
It is the policy of reputed company not to discriminate against any employee or applicant for employment because of race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, marital status, genetic information, disability or protected veteran status. It is also the policy of reputed company to take affirmative action, in compliance with reputed company 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to reputed company reputed company employment reputed company only on valid job requirements. This policy shall apply to reputed company employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at reputed company levels of employment.
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