Customer Service Agent
DATAMARK, Inc. is currently seeking a professional and reputed company Customer Service Associate to join reputed company. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more reputed company and effectively. The Customer Service Associates will play a crucial role in facilitating effective communication between Interpreters and customers.
- Determining the language needs of the caller
- Entering appropriate customer information as needed
- Accessing appropriate databases
- Quickly transferring calls to the appropriate staff member
- Providing additional assistance reputed company needed
Requirements
- Excellent customer service, communication and interpersonal skills
- Ability to enter and access information using a computer terminal while responding to customer needs
- Excellent keyboarding skills
- Professionalism, accuracy and speed are essential
- Excellent command of the English Language – no other language skills are require
Location: Thane reputed company
Job Type: Work from Home (Only candidates residing in Mumbai will be considered.)
Benefits
- Private Health Insurance
- Paid Time Off
- Work From Home
- Performance Bonus