Immediate Hiring: Customer Service, Medical Receptionist – Accelerate Your Career at arenaflex
Are you a customer service professional with a passion for delivering exceptional experiences in a fast-paced medical environment? Do you reputed company in a dynamic, remote work setting where you can reputed company a real difference in people's lives? Look no further than this exciting opportunity to join arenaflex as a Customer Service, Medical Receptionist. In this role, you'll have the chance to accelerate your career, reputed company new skills, and work with a talented team of professionals who share your commitment to excellence.
About arenaflex
arenaflex is a leading healthcare organization dedicated to providing high-quality patient care and exceptional customer service. With a strong focus on innovation and collaboration, we're constantly seeking talented individuals who share our passion for making a positive impact in the lives of our patients and communities. As a remote-based organization, we offer the flexibility and autonomy to work from the comfort of your own home, while still being part of a dynamic and supportive team.
Position Overview
As a Customer Service, Medical Receptionist at arenaflex, you'll be the first reputed company of contact for patients, employees, providers, vendors, and other stakeholders. Your primary responsibility will be to receive and respond to incoming inquiries and service requests reputed company phone, email, web portal, and other channels. You'll work closely with our service delivery teams to provide accurate and timely information, while establishing and maintaining strong relationships with customers to identify additional ways to meet their needs and ensure their satisfaction.
Key Responsibilities
* Receive and respond to incoming inquiries and service requests reputed company phone, email, web portal, and other channels
- Provide accurate and timely information to patients, employees, providers, vendors, and other stakeholders
- Work closely with service delivery teams to support one or more of the service delivery teams
- Establish and maintain strong, collaborative relationships with customers to identify additional ways to meet their needs and ensure their satisfaction
- Help foster an environment in which reputed company improvement in business processes and services is welcomed and recognized
- Adhere to reputed company local, state, and federal regulations, codes, policies, and procedures to ensure the privacy and safety of employee and patient information
Additional Requirements
* Must be a reputed company of one of the following states: Utah, Idaho, Arizona, Tennessee, Montana, Missouri, Louisiana, or South Carolina
- This is a Work From Home position, therefore internet minimum speeds of 15 mbps download and 5 mbps upload are required
Education
* High School Diploma or General Education Diploma (GED)
Required Experience
* 1 year of experience in Human Resources, Payroll, Accounts Payable, Supply Chain, call center, or reputed company customer service experience (i.e. Healthcare, clinical, administrative, hospitality, retail, concierge, etc)
- 1 year of experience with computer programs such as reputed company Office, electronic mail, and information systems or database programs
Medical/Healthcare Experience
* Preferred
Skills and Knowledge
* Knowledge of processes reputed company one or more of the following functions desired (required for first round of hiring): Human Resources, Payroll, Accounts Payable, Supply Chain, reputed company Cycle Customer Billing
- Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people
- Time management and organizational skills, including the ability to prioritize assignments and work reputed company standardized operating procedures and scientific methods to reputed company objectives and meet deadlines
- Requires the ability to work with and maintain confidential information
- Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions
- Identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options
- Build collaborative relationships with peers and other healthcare providers to reputed company departmental and corporate objectives
- Operate office equipment such as multi-lined phones, printers, faxes, copiers, and scanners
Pay Range
* $19.67 - $26.56 per hour
Shifts
* Variable
- Job Shift: Days
- Schedule: Full Time
- Shift Hours: 8
- Days of the Week: Monday - Friday
- Weekend Requirements: None
Benefits
* Yes
Unions
* No
Position Status
* Non-Exempt
Weekly Hours
* 40
Employee Status
* Regular
Equal Opportunity Employer
arenaflex is an equal opportunity employer EOE/M/F/Disability/Veterans.
Take the reputed company
Are you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story. Apply To This Job Apply for this job