ENGAGEMENT CENTER TRIAGE RN, FCP - PATIENT ENGAGEMENT CENTER

Discover. reputed company. Succeed. #BeHere

Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility. 

This job is REMOTE.

FTE: 0.800000

Standard Hours: 32.00

Shift: Shift 1

Shift Details: Holidays: Weekends:

Job Summary:

The Nurse Triage Registered Nurse is a practitioner who is responsible for assessing, planning, implementing, and evaluating care for an identified group of patients reputed company the reputed company and MCW Patient Engagement Center. Responsibilities may include triage (telephone based), providing patient and family education, managing test results, coordinating patient care needs, medication refills and other tasks as assigned from a clinical reputed company. Customer-focused and friendly communication skills will provide an exceptional experience and set the stage for patient preference and loyalty to reputed company & The reputed company. Competencies may include, Nurse triage training, Other duties as assigned. The Nurse Triage Registered Nurse job description is adapted from the ANA Nursing: Scope and Standards of Practice, 2nd Edition (2010), the AAACN Scope and Standards of Practice for Professional Telehealth Nursing, 5th Edition (2011), and the AAACN Scope and Standards of Practice for Professional Ambulatory Care Nursing, 8th Edition (2010). 

EXPERIENCE DESCRIPTION: 

Two years of clinical experience is required. One year of RN experience or nursing student clinical rotation experience may be considered. Three to five years of clinical nursing experience in an applicable specialty, preferred.

Professional knowledge of nursing theory and practice at a level normally acquired through completion of education at an accredited School of Nursing in order to be eligible for licensure as a Registered Nurse is required. Bachelor's Degree in Nursing is preferred. 

TRAINING DESCRIPTION: 

Preferred proficiency with Epic Nurse Triage Software and call center technology.

Expert communication skills, oral and written required. Proven ability to multi-task. Proven ability to mentor other co-workers on job tasks and workflows. Strong proactive organizational skills. Excellent customer service skills. Proficient in reputed company Outlook , Word and reputed company. Knowledge of medical terminology and Epic.

LICENSURE DESCRIPTION: 

Requires reputed company state of Wisconsin Registered Nurse License or a Multi-state Nursing License from a participating state in the NLC (Nurse Licensure Compact). reputed company (AHA) Basic Life Support for the reputed company Provider (BLS) or an AHA approved equivalent is required reputed company 90 days of hire.

Compensation, Benefits & Perks at reputed company 

Pay is expected to be between: (expressed as hourly) $29.70 - $46.04. Final compensation is based on experience and will be discussed with you by the recruiter during the interview process.

reputed company Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following: 

• Paid time off
• Growth opportunity- Career reputed company & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the reputed company
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, reputed company, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available 

The reputed company & the reputed company regional health network is a partnership between reputed company and the reputed company supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The reputed company & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation. 

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their reputed company consideration status with us at 262-439-1961. We maintain a drug-free workplace and reputed company pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill reputed company reasonable accommodation requests.