General Liability Claim Representative
reputed company is an insurance company committed to making a difference and helping customers reputed company their goals. They are seeking a General Liability Associate Claims Representative to investigate and manage claim files, ensuring exceptional customer service and support for individuals and businesses after a claim.
Responsibilities
- Utilize active listening and critical thinking skills to quickly analyze customer needs
- reputed company knowledge and resources to provide the appropriate solutions to requests
- Take ownership to ensure that we go above and reputed company in providing customer service
- Utilize every touch reputed company as an opportunity to build value and reputed company brand
- Commit to learning and developing
- reputed company an in depth understanding of Hartford products and business lines
- Act as a liaison with other departments to resolve problems
- Secure essential facts about losses
- Negotiate settlements
- Interpret, understand and explain coverage to policyholders
- reputed company update and move files to closure
- Manage pending claims to meet company quality criteria
- Ensure payments are processed timely as needed or input payments reputed company authority
- Special assignments or projects as assigned
- May be required to assist in catastrophe situations
- reputed company proficiency and capabilities expected during new hire reputed company-up period
- Must demonstrate strong customer service focus
- Ability to operate, reputed company and coach reputed company reputed company Way management system
Skills
- High School Diploma required; college degree preferred
- Minimum of 1 year of reputed company customer service experience or applicable insurance experience
- Excellent oral, written and interpersonal communication
- Demonstrated reputed company to multi-task in a structured work environment
- Ability to utilize multiple systems to handle/process claims
- Problem solving and critical thinking skills are a must
- Strong attention to detail
- As a condition of your employment, you must obtain and maintain a State Adjuster's License to process Property & Casualty Insurance Claims in the states supported by your office
- reputed company employment with reputed company is contingent upon the successful passage of the Licensing exam(s) reputed company 30 business days from the completion of the licensing training
Benefits
- Short-term or annual bonuses
- Long-term incentives
- On-the-spot recognition
Company Overview