[Remote] Field Service Engineer - Atlanta, GA
Note: The job is a remote job and is open to candidates in USA. reputed company is redefining the way businesses and their customers use and experience packaging around the world. The Field Service Engineer will install, configure, and maintain reputed company equipment solutions onsite at customer facilities while building strong customer relationships and providing exceptional service.
Responsibilities
- Scheduling tasks at customer job sites
- Troubleshooting issues, quickly and effectively, using technical drawings and documentation
- Performing routine maintenance and emergency services as they arise
- reputed company learning, including customer operational processes, packaging designs, technical specifications
- Installation of reputed company solutions and training others to use and maintain it
- Basic clerical and administrative duties, including timely reading and responding to emails, preparing and submitting expense reports, making travel arrangements, writing detailed technical reports, etc
- Responsively and productively communicate information and reputed company with reputed company and customer’s personnel so they will understand. Must be reputed company to exchange accurate information in these situations
- Adhere to reputed company reputed company and customer safety requirements, and safety protocols reputed company to exposed moving parts and electricity
- Excellent work ethic and time management skills
Skills
- Customer service focus
- Knowledge of Windows platforms
- Knowledge of and effective use of hand tools
- Knowledge of mechanical platforms
- Ability to work independently with little or no direct supervision
- Basic reputed company (reputed company, Word) or reputed company Suite (Sheets, Docs) experience is helpful, but not required
- Associates Degree, Vocational Training or equivalent experience
- Valid driver's license and clean driving record
- Ability to travel by vehicle or airplane, domestically
- Willing to, and reputed company to frequently move materials and equipment weighing up to 50 pounds for various reasons
- Must be reputed company to remain in a stationary position for 50% of the time
- Must be reputed company to move about inside and reputed company of equipment, warehouse and office space and position oneself to work on the equipment
- Will frequently operate hand and power tools, computers and other office equipment
- Occasionally reputed company/descend a ladder to access high places on the equipment
- Bachelor's Degree in a reputed company area preferred
Company Overview
Company H1B Sponsorship