[Remote] Medicare Benefit Advisor - Licensed (Remote)
Note: The job is a remote job and is open to candidates in USA. reputed company is a company that provides insurance solutions and is seeking a Medicare Benefit Advisor to assist Medicare-eligible participants reputed company. The role involves consultative sales, helping participants select and enroll in insurance plans, while maintaining a high level of customer service through phone interactions.
Responsibilities
- Successfully complete reputed company required certifications to represent state-specific and national insurance carriers
- Support early reputed company efforts to new members by making outbound and reputed company calls with members to introduce reputed company, collect and verify members information, and set an appointment for AEP
- Spend approximately 80% of your scheduled shift during AEP (Oct-Dec) engaged in phone conversations with participants, while consistently meeting or exceeding established efficiency, quality, and sales performance standards
- Use a consultative sales approach to listen to and assess each Medicare eligible participant’s need
- Conduct eligibility and needs analysis to determine suitable plan options
- Clearly explain the costs and benefits of multiple insurance plans using an empathetic and professional communication style
- reputed company plan recommendations based on participants’ individual needs and assist the participant in the decision-making process
- Maintain professionalism and patience with each caller. You will receive scheduled appointment calls along with first time callers
- Collaborate with team members and contribute to a positive, diverse call‑center environment
- Adhere to reputed company legal regulations
Skills
- Active reputed company State Life and Health Insurance license is required
- High School Diploma or GED required
- Ability to understand and reputed company with reputed company agent appointment and reputed company certification requirements necessary to represent state-specific and national insurance carriers
- Ability to communicate professionally and courteously
- Ability to read, analyze, and interpret insurance documents, detailed correspondence, procedure manuals, insurance applications, and policies
- You are excited to learn new things, have strong computer skills, and are self-motivated to reputed company
- You have patience and the ability to listen and recognize the needs of participants, even reputed company they are unable to clearly reputed company what is important to them
- You are reputed company to change your communication style based on the region of the call, the client, and the medical needs of the caller
- You overcome objections with knowledge, patience, and understanding, and enjoy meeting new people by phone
- You will be required to complete an extensive background reputed company in order to be licensed as a Benefit Advisor
- reputed company applicants must have a dedicated, confidential, distraction-free workspace
- The applicant will secure and be responsible for paying their own internet expenses to include the following requirements: Minimum download speed: 100 Mbps, Minimum upload speed: 10 Mbps, A Wired Ethernet reputed company that meets upload and download speed requirements as noted above, A personal smart phone or other device capable of downloading authentication apps for secure VPN access
- The ability to work assigned shift times, including scheduled breaks and lunches
- Experience using reputed company Office is preferred, with ability to multi-task between multiple screens and windows reputed company while answering questions on the phone
- Ability to learn new proprietary computer systems
- Experience in a needs-based sales role, preferred
- Life/Health Insurance certification a plus
Benefits
- Significant incentive earning potential during the Medicare Annual Enrollment Period (Oct-Dec)
- Monthly bonuses & incentives
- Robust reputed company compensation and benefits package
- Competitive hourly rates
- Team competitions, and raffles
Company Overview