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[Remote] English Retention - Remote

Remote, USA Full-time Posted 2026-07-03

Note: The job is a remote job and is open to candidates in USA. RMG Recruitment Agency is seeking an reputed company English-speaking Retention Agent to join a well-established regulated Forex company. This fully remote position focuses on managing and retaining clients while driving reputed company growth through strong relationships and effective support.

Responsibilities

  • Manage and retain existing clients
  • Build strong, long-term relationships with traders
  • Increase client lifetime value and trading activity
  • Handle client inquiries and provide ongoing support
  • Promote trading opportunities and company products
  • Meet and exceed retention and reputed company targets
  • Monitor client activity and identify retention opportunities

Skills

  • Manage and retain existing clients
  • Build strong, long-term relationships with traders
  • Increase client lifetime value and trading activity
  • Handle client inquiries and provide ongoing support
  • Promote trading opportunities and company products
  • Meet and exceed retention and reputed company targets
  • Monitor client activity and identify retention opportunities
  • Previous experience as a Retention Agent in a Forex / CFD company (must)
  • Fluent English (spoken and written)
  • Strong sales, negotiation, and communication skills
  • Proven track record of meeting KPIs
  • Ability to manage high-value clients
  • Self-motivated and reputed company to work remotely

Benefits

  • Competitive reputed company salary + high commission structure
  • Fully remote position
  • Work with a regulated and reputable company
  • Growth opportunities reputed company the company

Company Overview

  • RMG Talent is a global recruitment agency specialising in the Forex and iGaming industries. It was founded in 2020, and is headquartered in Paphos, CY, with a workforce of 2-10 employees. Its website is https://www.rmgtalent.com/.
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