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Dealer Services Representative - Temporary Full-Time (12 months)

Remote, USA Full-time Posted 2026-06-29

Co-operators is a leading Canadian financial services co-operative committed to creating a sustainable society. The Dealer Services Representative will leverage their knowledge of the mutual fund industry to maintain compliance with licensing regulations and support client relations.

Responsibilities

  • Receiving and reviewing transaction requests, ensuring appropriate documentation has been completed and that required supporting documents are submitted
  • Reviewing documentation for accuracy and executing translations on behalf of advisors to reflect client requests, new account openings and updates
  • Providing expertise and guidance to filed management and employees on client issues, including addressing and triaging client complaints and concerns with regards to Mutual Funds
  • Identifying issues of concern or non-compliant transactions or behaviour and escalating issues as appropriate

Skills

  • You have at least 1 year of experience in investments
  • You have completed post-secondary education in Business Administration, Finance, Commerce, Advanced Investment or a related discipline
  • You have basic knowledge of insurance, products, sales practices and procedures, distribution and market conduct regulations
  • You have or will obtain the Mutual Fund Licence
  • Having or working towards the Branch Compliance Manager designation is an asset

Benefits

  • Training and development opportunities to grow your career.
  • Flexible work options to support personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Volunteer opportunities to give back to your community.

Company Overview

  • As a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and wealth products, services, and advice to build financial strength and security. It was founded in 1945, and is headquartered in Guelph, Ontario, CA, with a workforce of 5001-10000 employees. Its website is http://www.cooperators.ca/.
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