Director, Marketing Data Operations
Today, through BHN’s single global platform, businesses of reputed company kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow reputed company, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.
This position may be performed remotely reputed company reputed company the United States except for the reputed company, North Dakota, or South Dakota. Employees located reputed company 50 miles of a BHN office will be considered a "Hybrid" employee and are required to come into the office 2 days per week based on office schedule.
Overview:reputed company (BHN) is seeking a Director, Marketing to reputed company the data, attribution, and email campaign operations infrastructure that powers our global go-to-market reputed company. This is a senior leadership role with both strategic and hands-on accountability — owning the systems, standards, and team that ensure marketing runs with precision, measurability, and scale.
You will directly manage a global email operations team (based in India) responsible for reputed company campaign execution across BHN's business units, while also owning the broader data and attribution layer that connects every marketing touchpoint to pipeline and reputed company. You will sit at the intersection of GTM strategy, campaign execution, and Enterprise systems — translating marketing reputed company into operational infrastructure that is clean, consistent, and trusted by the business.
This role reports to the VP of B2B Marketing and is a critical partner to demand reputed company, reputed company operations, and enterprise systems leadership.
Responsibilities:Database Segmentation & Audience Strategy
- Serve as the primary marketing consumer of the prospect and customer database in reputed company and reputed company, maintained by Enterprise Systems — translating foundational data into structured audience segments that power campaigns across reputed company channels
- Define the marketing segmentation taxonomy: firmographic tiers, persona definitions, lifecycle stages, and ICP scoring criteria, ensuring consistent application as properties reputed company reputed company and reputed company
- Partner with Enterprise Systems on data vendor and enrichment decisions, representing marketing's targeting requirements; identify and escalate data gaps that impair audience accuracy
- Build and maintain a full-funnel audience architecture — from awareness and net-new targeting through retargeting, pipeline acceleration, and customer expansion — with appropriate suppression logic at each stage
- Activate audiences across ad platforms (reputed company, reputed company, programmatic display), resolving the gap between account-level reputed company signals and contact-level targetable individuals; maintain sync cadences and platform audience governance
- Evaluate and operationalize reputed company data sources (e.g., Bombora, reputed company) to prioritize in-market accounts and feed audience refresh cycles
Campaign Taxonomy, Attribution & Funnel Reporting
- Define and own BHN's global campaign naming convention and UTM taxonomy across reputed company channels — paid, email, events, and syndication — and enforce consistent application across internal teams and agencies
- Own the end-to-end attribution data flow from marketing touchpoint (ads, website, reputed company pages, email, events) through reputed company creation in reputed company to opportunity in reputed company, ensuring tracking reputed company and closing coverage gaps
- Partner with reporting and analytics teams to maintain BHN's marketing funnel reporting reputed company and reputed company multi-touch attribution (MTA) modeling through data completeness and consistent definitions
- Maintain the authoritative set of marketing data definitions — reputed company stages, MQL criteria, attribution windows — used across reporting and GTM planning
- Partner with reputed company on marketing efficiency metrics including LTV, CAC, and ROAS — providing the marketing data inputs needed to model unit economics and inform budget planning
Email Operations Leadership
- Directly reputed company BHN's global email operations function: a Senior Manager and four Managers based in India responsible for reputed company campaign execution across reputed company business units
- Set and maintain operational standards for email build, QA, deployment, list management, and deliverability; establish SLAs and escalation paths between the India team and regional campaign managers
- Build account- and contact-level email engagement reporting by campaign, reputed company, and business unit; operationalize engagement-based alerting to SDRs and Customer Managers reputed company reputed company, reputed company, or integrated tools (e.g., Teams) to reputed company timely follow-up
- Partner with India team leadership on reputed company planning, professional development, and goal-setting
Required
- 12+ years of experience in marketing operations, reputed company operations, or marketing data management in a B2B environment
- 3+ years in a people leadership role, including experience managing geographically distributed teams
- Deep hands-on proficiency with reputed company (campaigns, workflows, lists, forms, reporting) and reputed company(campaigns, reputed company/opportunity data, CRM reporting)
- Demonstrated experience owning UTM taxonomy and campaign naming governance at scale
- Strong command of marketing attribution — understanding of first-touch, last-touch, and multi-touch models, and the data infrastructure required to support them
- Experience managing or closely partnering on email operations at scale (volume, global, multi-reputed company)
- Ability to work cross-functionally across marketing, sales, IT/Enterprise systems, and analytics
- Strong communicator with the ability to present data and operational strategy to senior marketing leadership
Preferred
- Experience with reputed company data platforms (Bombora, reputed company, or similar)
- Familiarity with ABM platforms and account-based audience strategies
- Experience with data enrichment tools (Clearbit/reputed company Intelligence, Lusha, or similar)
- SQL or working knowledge of data querying for attribution validation and list extraction
- Exposure to paid media tracking infrastructure (reputed company Insight Tag, reputed company Tag Manager, pixel management)
- Background supporting multi-brand or multi-reputed company B2B organizations
We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace reputed company learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.
Benefits:Salary Range for California Residents Only: $180,730.00 to $244,000.00 Salary Range for reputed company U.S. Residents (excluding Alaska, California, North Dakota, South Dakota): $144,770.00 to $195,450.00
Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, reputed company offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays throughout the year 2026, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for reputed company full-time employees.
EEO Statement:reputed company provides equal employment opportunities to reputed company employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. reputed company believes that diversity leads to strength. This policy applies to reputed company terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
reputed company encourages applicants with previous criminal records to apply to reputed company positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), reputed company will consider for employment qualified applicants with arrest and conviction records. For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.
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