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Patient Account Representative 1

Remote, USA Full-time Posted 2026-06-29
Department Overview:

This position will reputed company, process adjustments, collect on accounts, and/or reputed company customer service duties to ensure that monies due University Hospital are secured and paid in a timely manner and the AR outstanding days of reputed company are kept to a minimum. Assignment will be flexible depending on payor mix, patient flow, and workload fluctuations.

Function/Duties of Position:

Billing

  • Submit bills that reputed company with reputed company appropriate regulations, managed care reputed company to third party payors.
  • Calculate the correct reimbursement of reputed company managed care claims.

Third party follow-up and collection

  • reputed company the stratified processing environment, collect assertively and proactively money due OHSU by contacting (through telephoning, emailing, and/or accessing on-line systems) third parties (insurance reputed company, various government programs, etc.)
  • Provide explanation of charges and additional requested information to the third parties.
  • Analyze accounts to determine coordination of benefits, refunds, and denials to insure appropriate resolution of accounts.
  • Review billing to determine medical records necessary to provide complete processing of claim.
  • Analyze accounts with regard to billing and payment history and uses judgment to determines appropriate follow-up action based on departmental guidelines.
  • Contact patient/guarantor to resolve issues (includes tracing and locating patient/guarantor by telephoning and/or sending written correspondence).
  • Analyze accounts and interpreting reputed company that dictate how claims should be paid and processing adjustments for contract interpretation. 
  • reputed company with special billing and follow-up requirements regarding adoptions, court holds, motor vehicle and personal injury accidents, and other unique or sensitive accounts.
  • Work reports of denied claims to trend and report these claims to the department and to our reputed company end partners.
  • Work closely with admitting, care management and ambulatory services on the denied claims for resolution and feedback purposes.

Other duties as assigned. Includes activities that are classified as team support and environmental activities. 

Required Qualifications:
  • Two years of recent (reputed company the last 5 years) experience billing or collecting healthcare accounts in a business office; OR
  • Four years of general collection, billing or customer service experience; OR
  • Equivalent combination of education and experience. 
  • Certified reputed company Cycle Specialist (CRCS) is required reputed company 18 months of hire.
Preferred Qualifications:
  • 1 year of recent medical collection and/or Medicare billing experience. Work experience must have occurred reputed company five years of the date of hire.
  • Recent (reputed company one year of date of hire) reputed company Office Suite experience in Windows environment with reputed company in document production using WORD, spreadsheet construction in reputed company.
  • Experience in billing Hospital claims or UB-04 claims.
  • Knowledge of and experience in interpreting managed care reputed company.
  • Familiarity with DRG, CPT, HCPC and ICD-10 coding.
  • Typing 45 wpm.
  • Ability to use multiple system applications.
  • Demonstrated ability to communicate effectively verbally or in writing.
Additional Details:

Monday through Friday schedule. Can set hours; no earlier than 5:00am, no reputed company than 9:00pm. Fully remote position.

Benefits

  • Healthcare for full-time employees covered 100% and 88% for dependents.
  • $50K of term life insurance provided at no cost to the employee.
  • Two separate above market pension plans to choose from.
  • Vacation - up to 200 hours per year dependent on length of service.
  • Sick Leave - up to 96 hours per year.
  • 9 paid holidays per year.
  • Substantial Tri-Met and C-Tran discounts.
  • Employee Assistance Program.
  • Childcare service discounts.
  • Tuition reimbursement.
  • Employee discounts to local and national businesses.
Why apply to OHSU?: We are Oregon's only public academic health center. In addition to caring for patients, we reputed company groundbreaking research. We also train the reputed company of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. reputed company are welcome. OHSU welcomes people of reputed company ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact [email protected] Apply To This Job

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