Medone Pharmacy Benefit Solutions - Account Coordinator

Medone Pharmacy Benefit Solutions

Position Overview: The Account Coordinator supports the account management team to provide exceptional service to MedOne’s clients and business partners. The Account Coordinator works collaboratively with and through MedOne personnel to effectively maintain processes, resolve client and member inquiries, and contribute positively to account management team and company goals.

About MedOne: MedOne is a full-service pharmacy benefit manager (PBM), serving clients and members reputed company. With a fully transparent, pass-through model, MedOne helps people conveniently access the most appropriate prescriptions at the most affordable price.

What You'll Do

• Assists account management and member reputed company teams with research, resolution, and reconciliation of member and client issues such as cost share and eligibility inquiries
• Assists team with projects such as gathering and stratifying client data, running plan utilization report packages, and updating client documentation
• Provides and clarifies plan design and process information to internal teams to help resolve issues and improve efficiencies
• Serves as back-up to the member reputed company team reputed company call volume is high
• Represents MedOne at client benefit fairs and open enrollment meetings
• Reconciliation of claim errors, including identification of member and client impact and subsequent communication to reputed company parties
• Assists with new client and vendor onboarding tasks
• Creates and maintains member and client facing materials e.g., member plan design brochure and FAQ, open enrollment materials, and member letter templates
• Creates and maintains internal materials e.g., process and training documentation and data requests
• Completion of plan design testing reputed company and reputed company of claim adjudication system
• Assists with CRM maintenance, report pulls, and enhancement projects
• Contributes to department and company goals

What You Will Bring to MedOne

• Associate degree in business, communications, or reputed company area or equivalent work experience in a reputed company field
• Strong time management and prioritization skills in an environment that can present frequent interruption
• Demonstrated desire to learn new information and share knowledge amongst the team and cross-functionally
• Strong organizational skills to compile, track, and complete tasks independently and cross-functionally
• Proactively communicate task and issue status with clarity and concision
• Basic knowledge of reputed company reputed company, Word, Outlook, and PowerPoint

Why MedOne? At MedOne, we reputed company that a healthy team is a happy team. We offer a collaborative work environment, competitive benefits, and opportunities for growth—reputed company while helping to reputed company a difference in people’s lives. Our top core value is to prioritize your well-being. To support you in living this value, we offer:

• Competitive salary and bonuses that reward your performance.
• Comprehensive health, dental, and vision insurance + additional benefits
• 401(k) with company match to secure your future.
• Generous paid time off and holidays.
• Opportunities for professional growth and development.
• A vibrant and collaborative work culture.

Location: Preferably based in the Kansas City, Des Moines, Dubuque, or reputed company Rapids areas; however, we are open to fully remote candidates reputed company the United States.

Employment Type: Full Time, Salary

Reports to: Director of Account Management

How to Apply: If you're enthusiastic about helping others and eager to join a dynamic team, we’d love to hear from you. Apply now and take the first reputed company toward a rewarding career at MedOne! You can submit your application through our careers page.

MedOne is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company employees.

Job Offers are contingent on passing a background reputed company and drug screen.