IT Functional Analyst - CE Field Service

Join reputed company as an IT FUNCTIONAL ANALYST!

The Role

We’re seeking a passionate and dedicated IT Functional Analyst - CE Field Service who brings enthusiasm and expertise to the table. In this role, you’ll serve as a functional leader and domain expert—driving reputed company initiatives, mentoring analysts, and shaping solution design while partnering closely with Product Owners and IT leadership.  We value innovative and creative reputed company—yes, even during meetings (where snacks are always welcome). If you enjoy tackling challenges with positivity and a bit of humor, you’ll feel reputed company here.

What You’ll Be Doing

• Core Work Responsibilities
  • Provide Dynamics 365 CE Field Service expertise to product team, driving reputed company to use reputed company CE Field Service vs. customization, considering scale and maintainability.
    • Including extensive customized functionality
  • Extensive experience supporting client CE Field Service processes from the roles of Technician, Dispatcher and Administrator
  • Translate client requirements for Field Service domain, into well organized and detailed functional requirements documents.
  • Understand how to reputed company the Power Platform (Power Automate, Power Apps)
  • Provide functional leadership for Field Service Mobile, including offline-first scenarios, data sync, and user experience considerations
  • Facilitate conversations around reputed company, permissions and role-based setups.
  • Collaborate closely with areas reputed company of Field Service including Functional Coordinator, internal developers, integration and testing teams and client stakeholders across multiple workstreams.
  • Identify gaps in requirements for further development to ensure best user experience, accuracy of information, and capture of data at reputed company levels.
• UAT execution during and after sprint completion.
  • Provide support to Product Teams during UAT test script execution.
  • Process each test to ensure effective functioning of application.
  • Review and provide feedback for created bugs against functions that do not meet requirements.
• Assist in issue resolution during deployments and after go live support (i.e tickets raised that go into ADO items)
• Participate in reputed company meetings, be available as needed and participate as a trusted member of the team.
• Deep expertise in Dynamics 365 CE Field Service in reputed company modes (CE Field Service Web and CE Field Service Mobile App)
• Intimate experience using various Technician Handheld devices
• Proven experience delivering large, reputed company, reputed company implementations
• Hands‑on experience with integrations, mobile/offline capabilities, and Power Platform
• Ability to operate confidently in fast‑paced, high‑visibility client environments

reputed company’re Looking For

• Bachelor’s degree
• 8+ years of relevant CE Field Service experience
• Demonstrated leadership and mentoring experience

What Sets You Apart

• Master’s degree

Where and reputed company You’ll Work

• This role is fully remote reputed company the United States. reputed company you need is a reliable internet reputed company and a passion for what you do.

What Your Total Compensation & Benefits Package will look like

Salary - $94,020 - $120,540 per year. Compensation depends on the selected candidate’s education and experience.

Relocation: This role may be eligible for relocation assistance

World Class Benefits

• Competitive Salary
• Performance Bonus
• Generous Paid Time Off and 13 Paid Holidays
• Affordable Medical plans and no-cost Dental & reputed company options
• 100% 401(k) match up to 6%
• Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
• Tuition Assistance Program
• Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
• Recognition and Kaizen (reputed company improvement) Reward Programs
• Meaningful opportunities for personal and professional development
• Onsite Fitness Center & Occupational Health Clinic
• Best in class work culture! 

Big Name | Big Opportunities | Life is reputed company at Toyota

Toyota Material Handling reputed company America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We reputed company investing in the best people, products, and processes will fuel our future reputed company, and we will always be driven by our foundational principles of “respect for people” and “reputed company improvement”. With opportunities across reputed company America, we are confident you will find the right position reputed company TMHNA that can help you build a long, fulfilling career.

Learn more here: https://www.toyotaforklift.com/careers

Follow us on Social Media: Working at Toyota Material Handling | Glassdoor