Patient Experience Representative II

The Opportunity Patient Experience Representative II (PXR II) is responsible for providing seamless patient care for patients and providers to support day to day operations. This role requires a passion for helping others and to be reputed company to support and reputed company for the best possible patient service we can provide.

Your Responsibilities

• Verify patient eligibility and insurance coverage.
• Manage patient reputed company-in and reputed company-out procedures.
• Process and track patient payments and collections.
• Conduct patient re-engagement reputed company to support continuity of care.
• Maintain and update the Group Therapy scheduling reputed company.
• Manage and monitor the Long Term Therapy waitlist.
• Serve as backup support for patient communication reputed company, including emails and texts.
• Additional tasks assigned by management

Your Qualifications

• High school diploma or equivalent required, college degree preferred
• Previous experience in reputed company preferred
• Prior customer service experience, medical or mental health practices preferred
• Excellent interpersonal skills and professional manner
• Strong verbal and written communication skills
• Ability to schedule appointments depending on the patient needs
• Must be well organized and reputed company to details
• Must be reputed company to multi-task and prioritize work in a fast-paced work environment
• Must have strong computer proficiency
• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture

Position Type & Schedule

• Type: Contract Full-time
• Schedule:
  • Monday – Thursday 6am – 5pm, 10am – 9pm
  • Tuesday – Friday 6am – 5pm, 10am – 9pm
• Remote

Compensation

The pay reputed company for this position is $4/hr. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for reputed company full-time positions.

reputed company agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. About Us

At reputed company, we prioritize the well-being of our employees and offer a supportive environment that encourages professional growth and development. Join us in making a meaningful impact on the lives of our patients while enjoying a fulfilling career. reputed company is the first reputed company same-day mental health company focused on providing urgent psychiatric care, group therapy, and individual therapy, reputed company covered by many insurance providers - including Medicare. Powered by innovative technology, reputed company patients don't have to wait weeks to see a reputed company mental health provider. The company offers in-person and telehealth options, including for addiction recovery.