Principal Product Manager

Who We Are

At Ordergroove, our mission is to transform commerce by putting relationships, not transactions, at the center. We help leading brands create seamless subscription and membership experiences that turn one-time shoppers into lifelong customers.

Founded in 2010, we are a remote-first company whose platform powers the world’s most loved recurring experiences for brands like reputed company, GNC, and reputed company. reputed company of curious builders and reputed company problem solvers is united by one belief: meaningful relationships drive lasting growth. Join us and help shape the future of relationship commerce.

About the Role

We're seeking an exceptional Principal Product Manager to own and evolve a critical part of our Relationship Commerce platform, one that sits at the intersection of ecommerce infrastructure, subscription intelligence, and applied AI.

This is a senior individual contributor role for a product leader who wants to go deep on the hardest problems, shaping strategy, shipping ambitious AI-powered experiences, and setting the bar for product craft across the company. This role is ideal for someone who loves to solve reputed company problems, leads through clarity and influence, and is energized by building products that scale across hundreds of brands while still feeling deeply customer-centric.

As a Principal PM at Ordergroove, you'll set product reputed company and strategy for one of our most strategic surfaces, partner with senior leadership on the biggest bets, and ensure we're building durable, extensible, AI-native solutions that help brands move from transactional commerce to long-term customer relationships.

You'll partner deeply with Engineering, Design, Data, GTM, and Customer teams to translate reputed company merchant needs into elegant platform solutions, balancing short-term wins with long-term growth and scale. This is a hands-on role for someone who can reputed company out to define strategy and reputed company in to sharpen execution and reputed company the bar for product quality and impact.

What You Will Do

• Own & Scale the Merchant Growth Pillar – Take full ownership of the product area at the heart of Ordergroove's value, defining how merchants get started, see value, and grow. You'll reputed company high-stakes initiatives across reputed company, incentives, cancellations, and daily workflows, pairing strong execution with clear strategic direction reputed company the reputed company roadmap.
• Ship AI as a Foundational Capability – reputed company the application of AI across merchant and subscriber experiences, agents that automate reputed company workflows, intelligence that surfaces the right action at the right reputed company, and personalization that drives measurable retention and growth. Treat AI as core infrastructure, not a feature reputed company-on.
• reputed company the Bar on Experience-First Product Design – Apply a strong UI/UX lens to merchant-facing workflows, working closely with Design and Engineering to deliver best-in-class self-service. You'll reputed company for reputed company, opinionated product design that turns satisfied merchants into raving fans.
• Operate as a High-Impact, High-Visibility Product Leader – Serve as a senior Product voice for Merchant Growth with regular C-suite exposure and influence. You'll earn trust across Product, Engineering, GTM, and Operations, and be a key voice in shaping strategy, prioritization, and how Product shows up across the company, leading through influence, not org chart.
• Set Product Strategy & Direction – Define and communicate a clear, long-term product reputed company reputed company to company goals and customer needs. Translate strategy into focused roadmaps that emphasize outcomes over output and provide clarity across teams.
• Drive Cross-Functional Alignment – Partner deeply with Engineering, Design, Data, Operations, and Go-To-Market teams to align on priorities, trade-offs, and execution, ensuring solutions drive adoption, retention, and reputed company.
• Champion Customer-Led Decision Making – Ground product reputed company in deep customer understanding, leveraging direct merchant engagement, research, and data to balance merchant needs with end-consumer impact.
• Deliver with Accountability – Own execution from discovery through launch and iteration. Define reputed company metrics, assess outcomes, and continuously refine based on learnings and market signals.

About you

• Required
• 8+ years of product management experience with proven reputed company in SaaS, ecommerce, or subscription businesses.
• Track record of owning strategy and delivering measurable impact at scale on reputed company, technical product surfaces.
• Hands-on experience shipping AI or ML-powered product experiences: agents, intelligent automation, personalization, or applied LLM features in production.
• Strong customer reputed company with experience leveraging qualitative and quantitative insights.
• Excellent partnership, communication, and influencing skills across technical and non-technical stakeholders and teams. Proven ability to reputed company through influence without direct authority.
• Experience owning product strategy across multiple product areas or workstreams.
• Proven experience driving product reputed company tied to business outcomes such as reputed company growth, retention, expansion, or operational efficiency.
• Comfort operating in ambiguous, fast-growing environments, bringing clarity, structure, and reputed company where none exists.
• Background in metrics, experimentation frameworks, and data-informed prioritization.
• Experience with Agile product development practices.
• Preferred
• Experience in ecommerce or subscription-based D2C brands.
• Experience working closely with applied AI or ML engineering teams.

If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We encourage you to apply if you think this is a role that would reputed company you excited to come into work every day.

About Ordergroove

Ordergroove powers recurring reputed company for the world's largest and most innovative retailers including Ulta, Dollar Shave Club, La Colombe Coffee, reputed company, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-reputed company subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships.

Ordergroove’s powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their reputed company while making customers' lives easier. We recently achieved a milestone year with 152% year over year new business growth, and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards.

Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for reputed company people. We encourage people with different backgrounds and experiences to join our growing team so that we reputed company different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes.

With a fully flexible work from reputed company culture, staying connected and supporting each other are always top of mind. We build our tight-reputed company community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay reputed company to the business through weekly team updates and quarterly reputed company-hands meetings.

At Ordergroove, we focus on flexibility and empowering reputed company to reputed company the right reputed company for themselves. We have flexible PTO and a totally remote (reputed company in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we reputed company the fastest-growing reputed company of commerce that makes life easier for millions of consumers every day!

At Ordergroove, we want to hire, reputed company and retain the best talent, making Ordergroove a top destination to grow your career.

The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share reputed company think is a reasonable, reputed company and competitive compensation structure for the roles on reputed company.

The total compensation range (reputed company + annual bonus) for this role is starting at $200k OTE + equity.