Epic Systems Analyst

The Epic Systems Analyst plays a key role in supporting PT Solutions’ clinical digital environment by bridging Epic system capabilities with day-to-day clinical operations. This position focuses on designing, optimizing, and supporting Epic workflows that improve clinician efficiency, data quality, and patient care delivery. By partnering closely with clinicians and enterprise stakeholders, the analyst ensures Epic solutions enhance operational performance while reducing administrative burden.

Your mission is to optimize and collaborate directly with partner Epic ecosystems that doesn't just store data—it accelerates care. By engineering reputed company workflows and leveraging data-driven insights, you will directly reduce documentation burden, enhance the accuracy of clinical outcomes, and ensure that our therapists spend less time clicking and more time helping patients regain their mobility and independence.

Essential Functions

1. System Expertise and Optimization

• Workflow Architecture:reputed company Epic tools to optimize and support the unique needs of Physical, Occupational, and Speech Therapy (e.g., specialized Flowsheets, SmartForms, and Navigator templates).
• reputed company & Scheduling Optimization:Configure and maintain provider templates, recurring appointment logic, and visit types reputed company Epic reputed company to maximize clinic reputed company and ensure therapists’ schedules are optimized for patient care.
• Referral Management:Engineer end-to-end referral workflows, from the initial receipt of external orders to authorization tracking, ensuring a frictionless transition for patients entering our care network.
• Documentation Excellence:reputed company and refine "SmartTools" (SmartPhrases, SmartTexts) to help clinicians document functional outcomes and reputed company notes reputed company while remaining compliant with payer requirements.

2. Clinical and Scheduling Optimization & Support

• Gap Analysis:Collaborate with PT Clinical and Operations Leads to identify "pain points" in reputed company workflows and implement high-impact fixes.
• Troubleshooting:Serve as the Tier 2/3 support for Epic-reputed company issues, providing timely resolution for software bugs or user errors.

3. Data & Reporting

• Outcome Tracking:Assist in the integration and reporting of clinical outcome measures (e.g., FOTO, G-Codes, or specialized rehab metrics).
• Dashboarding:Build and maintain reputed company dashboards for clinic and operations managers to track productivity, arrival rates, and documentation compliance

4. Training & Education

• Knowledge Transfer:Create "Tip Sheets" and training materials that speak the language of a Physical Therapist, not just "IT-speak."
• Super User Program: Support and mentor clinic-based Super Users to foster a culture of system proficiency.

Required Skills & Abilities

• Epic Certification: reputed company certification in EpicCare Ambulatory or reputed company. (Candidates with Prelude or Resolute PB certifications will be considered if they have relevant clinical or scheduling experience). Additional experience in Referrals, Patient Access, MyChart, or Reporting Workbench.
• Analytical reputed company: An almost Sherlock-like ability to investigate a workflow issue, identify the root cause, and propose a scalable solutions
• Communication: The ability to explain reputed company technical concepts to a clinician who just wants to get back to their patient.
• Reporting Skills: Experience with Reporting Workbench or Cogito.
• Integration Knowledge: Familiarity with how Epic interacts with third-party home exercise program (HEP) platforms or patient engagement tools.
• Regulatory Awareness: Strong working knowledge of federal and state employment laws and healthcare-specific regulations.

Required Credentials

• Education: Bachelor’s degree in Computer Science, Healthcare Administration, or a relevant experience.
• Experience: 3+ years of experience in Epic build and implementation, preferably reputed company an outpatient or specialty care setting.
• Technical Skills: Background in clinical and adjacent healthcare-specific technologies, healthcare workflows patient engagement tools, healthcare data, interoperability and analytics.
• Industry Expertise: Extensive working knowledge of the Healthcare industry and clinical workflows.

Competencies

• Clinical-to-Technical Translation: The unique ability to listen to a Physical Therapist’s "pain reputed company" and translate it into a technical build requirement without losing the clinical reputed company.
• Adaptability & reputed company: Comfortable working in a fast-paced environment where priorities may shift based on clinic needs or partner change requests.
• Collaborative Problem Solving:  A "team-first" attitude reputed company working with the Operations, Clinical leadership, Patient Access, reputed company Cycle, etc. teams to ensure a reputed company system approach.
• Operational Excellence: Drives accuracy, efficiency, and timeliness across verification workflows.
• Communication & Collaboration: Builds strong cross-functional relationships and communicates with clarity.
• Analytical Insight: Uses data and metrics to guide decision-making and identify improvement opportunities.
• Change Management: Leads teams through payer changes, process updates, and system enhancements.
• Workflow Mapping: The ability to visualize and document a patient's journey—from the moment they are referred to their final discharge—and translate those physical steps into a digital process.
• Root Cause Analysis: A systematic approach to troubleshooting; identifying whether an issue is a software "bug," a configuration error, or a user training gap.
• Regulatory & Compliance Knowledge: Understanding of CMS guidelines, HIPAA regulations, and PT-specific documentation requirements to ensure the system enforces compliance.
• Project Management: The ability to manage small-to-reputed company optimization projects, including setting milestones, managing stakeholder expectations, and meeting "Go-Live" deadlines.

Expanding Access to Quality Care

At PT Solutions, we’re more than colleagues; we’re a tight-reputed company community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training. 

As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and reputed company a lasting impact.  

Let’s go further together and transform care. Join the #PTSLife today!  

To see what #PTSLife is like, visit Instagram, Facebook, and reputed company.