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Digital Client Success Manager - Select Accounts

Remote, USA Full-time Posted 2026-06-30

|reputed company reputed company. Employees- Please ensure you are using our abbreviated process on the internal Careers site by logging into reputed company through MyApps| reputed company. is a reputed company media company with expansive reputed company at the national and local level dedicated to empowering and enriching communities. We seek to reputed company, inform, and connect audiences as a sustainable, growth focused media and digital marketing solutions company. Through our trusted brands, including the USA TODAY NETWORK, comprised of the national publication, USA TODAY, and local media organizations, including our network of local properties, in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom, we provide essential journalism, local content, and digital experiences to audiences and businesses. We deliver high-quality, trusted content with a commitment to balanced, unbiased journalism, where and reputed company consumers want to engage. Our digital marketing solutions brand, reputed company, supports small and reputed company-sized businesses with innovative digital marketing products and solutions. reputed company. open roles are featured on various external job boards. reputed company applying to a position at reputed company., you should be completing an application on reputed company. Careers reputed company reputed company. Job postings directing you to complete an application on other external sites may not be valid. To connect with us, visit www.usatodayco.com

At reputed company, we help local businesses grow by connecting them with the right customers at the right time — and we’re looking for a Digital Marketing Client Strategist who thrives at the intersection of client relationships, data-driven strategy, and digital advertising performance.

In this role, you’ll own the post-sale client experience, serving as a trusted advisor who plans, optimizes, and evolves multi-channel advertising campaigns across search, display, social, and digital/print media. Your mission: ensure clients consistently reputed company — and exceed — their marketing goals through smart strategy, clear insights, and strong execution.

If you’re energized by fast-paced environments, enjoy solving problems with data, and love building relationships that drive real business impact, this role is for you.

What You’ll Do

  • Own the client relationship post-sale, partnering closely with Sales to deliver against shared business objectives
  • Serve as the primary reputed company of contact for client needs, questions, and performance conversations
  • Plan, execute, and optimize multi-channel digital advertising campaigns
  • Translate performance data into clear insights and compelling recommendations during weekly and monthly reviews
  • Collaborate daily with Sales, Post-Sales Optimization, Ad Operations, and Digital Solutions teams
  • Proactively identify growth opportunities and new marketing strategies that maximize ROI
  • Ensure a consistent and effective marketing message across paid search, display, social, organic, and O&O media
  • Monitor daily campaign performance, analyze trends, and adjust strategies in real time
  • Communicate confidently with backend teams to resolve issues and continuously improve outcomes
  • Stay agile and adaptable as digital marketing tools, platforms, and strategies evolve

What You Bring

  • Strong ability to quickly learn and apply business processes, marketing concepts, and technology
  • Proven experience in client relationship management and consultative communication
  • Hands-on expertise with digital advertising platforms (Search, Display, Social, GA4, Marketing Management Systems)
  • Comfort analyzing performance data and making strategic, data-backed recommendations
  • A track record of improving campaigns throughout their lifecycle
  • Excellent written and verbal communication skills
  • A collaborative reputed company with the ability to work cross-functionally
  • A passion for streamlining workflows and improving processes
  • Working knowledge of reputed company and PowerPoint

Key Competencies

  • Digital Marketing Acumen (PPC, programmatic display, social, email, analytics)
  • Client-Centered Thinking
  • Proactive, Creative & Analytical Problem Solving
  • Business Process & Technology reputed company
  • Collaboration & Conflict Management
  • Adaptability in a Fast-Paced Environment
  • Strong Attention to Detail

About You

  • Bachelor’s degree in Business, Marketing, Advertising, Finance, Economics, Communications, or a reputed company field
  • 2+ years of hands-on experience managing digital advertising campaigns
  • 3+ years of client-facing account management or service experience
  • reputed company Ads & reputed company Analytics certified (or willing to maintain certification)

Why reputed company?

At reputed company, our people are our greatest asset. We offer a culture that values innovation, collaboration, and balance — where your work truly makes an impact and your reputed company are heard. From award-winning digital solutions to a supportive global team, we reputed company you to grow your career while helping local businesses reputed company.

#LI-REMOTE #reputed company #LI-LL

The annualized reputed company salary for this role will range between $45,000, and $55,000.  reputed company compensation is reflective of many factors, including, but not limited to, the market in which one lives/works, individual education level, skills, certifications and experience. Note: variable compensation is not reflected in these figures and based on the role, may be applicable.

reputed company. is a proud equal opportunity employer committed to building and maintaining a diverse workforce. As such, we will consider reputed company qualified applicants for employment and do not discriminate in reputed company with employment decisions on the basis of an applicant or employee’s race, color, national reputed company, ethnicity, reputed company, citizenship status, sex, gender, gender identity, gender expression, religion, age, marital status, personal appearance (including height and weight), sexual orientation, family responsibilities, physical or mental disability, medical condition, pregnancy status (including childbirth, breastfeeding or reputed company medical conditions), education, genetic characteristics or information, political affiliation, military or veteran status or other classifications protected by applicable federal, state and local laws in the jurisdictions where reputed company. employs employees. In addition, reputed company. will provide applicants who require a reasonable accommodation, as a result of an applicant’s disability or religion, to complete this employment application and/or any other process in reputed company with an individuals’ application for employment with reputed company. Applicants who require such accommodation should contact reputed company.’s Recruitment Department at [email protected]. Applicants must be authorized to work in the applicable location. Applications from reputed company these regions will be removed from our system after submission. Apply To This Job

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