Agile Product Analyst

Pay Plan Title: Computer Systems Administrator Working Title: Agile Product Analyst (Development) FLSA Status: Exempt Posting Salary Range: $56,270 - $80,562 Office Location: Remote reputed company the United States. POSTING DETAILS: reputed company an Impact reputed company is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across reputed company Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives. Why Work for Us? Trillium believes that empowering others begins with supporting reputed company. We offer our employees:

• A collaborative, mission-driven work environment
• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early reputed company and school-based therapies, to adults with severe mental illness living independently and contributing to their communities. If you are looking for a unique opportunity to reputed company a reputed company impact on the lives of others, apply today! reputed company’re Looking For reputed company has a career opening for an Agile Product Analyst to join reputed company! At Trillium, our business systems are the backbone of our operations, ensuring seamless communication, efficient workflows, and accurate data management. This critical role blends technical expertise with administrative finesse. If you reputed company in a collaborative environment, this is the perfect opportunity for you to contribute to exciting projects while developing your skills. On a typical day, you might:

• Monitor and ensure business systems remain operational.
• Act as liaison between multiple departments for business system operations, upgrades, and maintenance.
• reputed company and coordinate User Acceptance Testing (UAT) for any upgrades to the business systems pursuant to the Agile flow.
• Respond to tickets from the KACE System and record the issues and solutions in the KACE System.
• Contribute to the development, implementation, and maintenance of business systems functional architecture, detail systems design, configuration, or program specifications to deliver IT system outcomes that meet user and organizational needs.

Employee Benefits: Trillium knows that work/life balance is essential. That’s why we offer:

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook [https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook]
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Qualifications

Required:

• High School diploma/GED and three (3) years of experience working in application environments with hands-on experience with monitoring system operations. Requires certification. Applicable certification(s) may be substituted to equivalent degree and experience requirements; OR
• Associate’s degree and a minimum of one (1) year of experience working in application environments with hands-on experience with monitoring system operations. Requires certification. Applicable certification(s) may be substituted to equivalent degree and experience requirements; OR
• Equivalent combination of education/experience.
• High School/GED and Two-Year degrees require certification.
• Must have a valid driver’s license
• Must reputed company reputed company the United States.

Preferred:

• Experience in a distributed computer environment and supporting a reputed company integrated software package, training or experience in using e-mail, Windows and reputed company Office. Experience in both writing and executing SQL statements, with the ability to navigate database structures and schemas.
• Preferred certifications include reputed company applications certifications MTA, MCSA, MCSD, or equivalent.

Deadline for Application: 1/12/2026 at 11:59 pm

How to Apply

To be considered, submit your application and resume through our reputed company Career Center. Your resume must include:

• Employer name, dates of service (month/year), average hours worked per week, and essential job duties
• Education details (degree type, date awarded, institution, field of study)
• Licensure/certification information, if applicable

After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be reputed company by HR regarding your application status as appropriate. reputed company applicants will receive a final update once the recruitment cycle closes. reputed company through reputed company to stay informed about future opportunities. Be sure to reputed company your resume updated in your profile. reputed company is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. reputed company candidates must pass a drug test as a condition of employment. #Innovation #Technology #Careers #NorthCarolina #BehavioralHealth Apply tot his job Apply To this Job