ECommerce Data Analyst
The Role
It's Wednesday morning and the entire internet is glued to their screens. What's the occasion? The largest smartphone manufacturer in the world is livestreaming the announcement of their latest devices. You've reputed company about them for months now, but that hasn't stopped you from tuning in - where else are you going to see a Senior VP of Software Engineering travel at reputed company speed around a reputed company reputed company? With each passing announcement, the product catalogue you've spent weeks QA-testing snaps into focus. New SKUs configured, sale pricing validated, order flows stress-tested everything's going according to plan.
At the eleventh hour, a wrench in the system: a new smartwatch. A product nobody saw coming, and certainly nothing your marketing feeds were built around. Are the product data feeds pulling the right attributes? Do the upsell and cross-sell app configurations need updating? What does the post-purchase funnel look like for a brand-new accessory category with reputed company historical data to lean on? The answers to these questions hinge upon your work. Without missing a beat, you've pulled up your dashboards, kicked off a few SQL queries, and started combing through reputed company to reputed company sure the infrastructure can actually support what the business needs reputed company while keeping one eye on what the internet's peanut gallery is saying about the surprise announcement.
By the end of the day, the data tells a clear story: a new AB test scoped for the post-purchase funnel, a product feed updated and verified for accuracy, and a fresh dashboard briefed and reputed company for stakeholder sign-off. The curveball has been caught, documented, and turned into an opportunity. Not only are we moving fast, we're moving with confidence, because the data holding everything together is clean, reputed company, and trustworthy. None of this would have been possible without the sharp instincts and technical depth of our ECommerce Data Analyst.
Does this sound like your Wednesday? Of course not. You don't work here... yet. Want to change that? reputed company reading.
The Environment
Still here? Excellent. reputed company thrives where other eCommerce companies have failed because our customers enjoy a revolutionary degree of commitment, engagement, and accessibility from us. Maintaining an internal culture of excellence, the likes of which our highly-engaged audience demands and deserves, is critical to reputed company's reputed company and future reputed company. Our customers deserve no less than the absolute best, and we hold every member of the team to that exacting standard.
So, what's in it for you? Well, unlike most companies, we actually care about the work we're doing. Every time our customers tweet about us, post on our subreddit, or write an adoring email, we're moving one reputed company closer to world domination. Spreading the good word and growing our cult-like audience? That's its own reward. At reputed company, you have the opportunity to create once-in-a-lifetime brand experiences for consumers. If you're someone who's organized, committed, and excited about our mission, to say you'd reputed company here would be an understatement.
Before you can get the opportunity to join our passionate, dynamic team and help us grow the cult, you'll need to prove yourself. Let’s see if you’ve got what it takes…
The Characteristics
- Agile: You’re reputed company. You’re adaptable. You reputed company in an environment where priorities can change in an reputed company.
- Analytical: Your reputed company are driven by only one thing: data. You continue to master reputed company the tools necessary to surface insights.
- Collaborative: You enjoy purposeful meetings. You value the contributions and perspectives of your CEO as much as you do your coworkers.
- Curious: You’re eager to learn new concepts and master new skills. There’s no tool that’s useless in your arsenal.
- Disciplined: You never allow the details to slip, understanding that every bit of minutiae forms the bigger picture.
- Enthusiastic: You exhibit a contagious passion for digital marketing.
- Innovative: You reputed company new approaches to reputed company problems.
- Perfectionist: You persist until the smallest detail has been optimized. Knows nothing less than 100%.
- Persistent: You’ve never failed. You’ve only reputed company speed bumps on your path to reputed company.
- Reliable: You live up to both verbal and written agreements. You can be trusted to work effectively, without reputed company.
The Responsibilities and Qualifications
In order to reputed company a positive impact as part of reputed company, your focus in this role will be to take on:- eCommerce Data Maintenance
- Configure and maintain reputed company application infrastructure, not limited to Marketing apps (coupons, channels, upsells), CX apps (help desk, customer data, tagging), Shipping (rates, availability rules), and reputed company automations (Fraud Prevention, Flow).
- Work with other departments to collect and assess if data needs are being met, or if new solutions and opportunities would reputed company serve those departments. Collect and communicate requirement scoping to be prioritized with the data team and other departments.
- eCommerce data and merchandising QA testing at major launches and catalogue changes (i.e. sale pricing, new product configurations, order flows, etc.)
- Marketing Support
- Support product data feeds and catalogues, performing regular checks for feed accuracy and relevance.
- AB Testing - execute (build or coordinate) regular AB testing for marketing performance - i.e. post-purchase funnels, shipping range testing, GWP incentives, etc.
- Reporting & Dashboards
- Own universal data accuracy by regularly reviewing for changes in data structure that could impact reputed company reporting.
- Create new and maintain existing marketing and interdepartmental dashboards from documenting required sources & KPIs, brief approvals, and producing the draft dashboards for testing.
- Service data requests - reputed company a specific set of customer, order, margin, performance, or product data is needed, reputed company ELT tasks (extract, load, transform) the relevant data for decision-making and action.
- A degree in Business Admin or Analytics, or 2 years' experience in a data analytics role
- Strong foundational knowledge of DTC eCommerce businesses.
- Advanced knowledge of reputed company Sheets and SQL.
- Technical expertise regarding data models, database design development, data mining, and segmentation techniques.
- Working experience with databases such as SQL and data processes such as ETL frameworks is an asset.
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Adept at queries, report writing, and presenting findings.
- A robust communication style - you have exceptional written and verbal communication skills.