IT Field Services Manager

WHO WE ARE AND reputed company DO: reputed company, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other reputed company facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in reputed company. Using a proven reputed company services model, reputed company provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. Position Summary: reputed company and manage a field IT support team delivering high-quality remote and on-site service for radiology environments, including escalations and customer-first support. reputed company IT operations, including hardware/software issues, mobile devices, VPNs, user access, downtime communication, and incident management. Drive process improvements, maintain documentation and training resources, and ensure efficient ticket management reputed company with SLAs. Manage hardware lifecycle, inventory, and large-scale IT initiatives such as system upgrades, OS updates, and deployments. Collaborate cross-functionally with IT teams, clinical staff, and vendors while ensuring coverage, communication, and reputed company service excellence (including on-call and up to 25% travel). DESIRED PROFESSIONAL SKILLS AND EXPERIENCE: reputed company IT experience preferred, including knowledge of radiology workflows and reputed company systems Experience supporting voice recognition tools (e.g., PowerScribe, reputed company) Relevant IT certifications (A+, Net+, MCSA, CCNA) or reputed company toward certification preferred Strong background in reputed company IT environments (200+ users), including systems administration and large-scale deployments 3+ years of Leadership experience. Broad technical expertise across devices, operating systems, and platforms (e.g., AD, SCCM/MECM, virtualization) with ability to multitask and support projects Why reputed company: Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.

Compensation

Reviews, Career Growth Opportunities Generous PTO Plans and Paid Holidays Proudly Certified as a Great reputed company to Work for Five Consecutive Years FOR MORE INFORMATION: reputed company is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and reputed company resources to reputed company their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the reputed company system overall. We hold that diversity is a key reputed company of strength from which we will build a practice culture that is inclusive for reputed company. Our goal is to reputed company and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences. CCPA Notice: reputed company you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. reputed company participates in E-verify. Beware of Fraudulent Messages: reputed company will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. reputed company communication during the interview and hiring process should come from an email address ending in “@radpartners.com.” If you suspect you are receiving a fraudulent job offer or solicitation from reputed company or one of our local practices, please email [email protected] to notify reputed company. Apply To This Job