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[Remote] Phone Auditor

Remote, USA Full-time Posted 2026-06-28

Note: The job is a remote job and is open to candidates in USA. ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. They are seeking a Phone Auditor to facilitate insurance premium audits for Worker's Compensation and General Liability policies by making and receiving calls to insureds and agents.

Responsibilities

  • Understand and incorporate the fundamental guidelines when completing premium audits
  • Make calls to insureds and agents on a daily basis
  • Complete audits based on rules and regulations for class code (s), specific state(s) and clients
  • Correspond with policyholders CPA's, bookkeepers, agents to gather additional information as needed
  • Maintain an average of 35 billable hours a week for Full Time and 17.5 billable hours a week for Part Time

Skills

  • Strong judgement and critical thinking skills
  • Competent use of spreadsheets, word processing and e-mail
  • Excellent communication skills
  • Strong writing skills
  • Work well in a team environment
  • Ability to multitask
  • Ability to read, analyze and interpret financial reports and tax documents
  • Bookkeeping experience
  • Quickbooks experience
  • Bilingual a huge plus!

Benefits

  • Benefit package with health, dental, vision, life and disability coverage options
  • 401(k) retirement plan option with company matching
  • Generous paid time off policy
  • Weekly pay
  • Reimbursement of miscellaneous expenses, such as, phone, internet, etc. – monthly

Company Overview

  • Brown & Joseph is North America’s Premier Insurance Premium Recovery Firm. It was founded in 1996, and is headquartered in Itasca, Illinois, US, with a workforce of 201-500 employees. Its website is https://www.BrownandJoseph.com.
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