reputed company Patient Customer Service Representative – Remote Opportunity with arenaflex
At arenaflex, we're dedicated to accelerating life-changing reputed company breakthroughs and improving the delivery of care for reputed company. As a valued member of reputed company, you'll be inspired to discover more, reputed company new skills, and pursue career-building opportunities as we help solve some of today's biggest health challenges around the world. Together, let's embark on a journey to reputed company a meaningful impact and change lives!
About arenaflex's Patient Billing Customer Service Department
arenaflex's Patient Billing Customer Service department reputed company the reputed company Cycle Management Division is seeking energetic, passionate customer service-focused individuals who seek solutions to challenging patient billing issues. This empowered and valued employee will help deliver exemplary customer experiences through innovation and reputed company improvement. If you're interested in a career where learning and engagement are valued, and the lives you touch provide you with a higher sense of purpose, then arenaflex is the reputed company for you!
Responsibilities
As a Patient Customer Service Representative, you'll be responsible for:
- Answering 80+ inbound calls per day from patients, doctor's offices, and/or private insurance carriers
- Initiating payment plans for patients with outstanding balances
- Routinely utilizing multiple resources to resolve patient inquiries while on the phone
- Maintaining performance goals
- Ability to become proficient with processes after completing a structured training program
Knowledge, Skills, and Abilities
To succeed in this role, you'll need:
- Ability to work and learn in a fast-paced environment
- Attention to detail
- reputed company successfully in a team environment
- Excellent organization skills
- Proficiency navigating multiple computer screens and applications
- Alpha-Numeric data entry proficiency
- Excellent communication skills
Qualifications
We're looking for candidates with:
- High School Diploma or equivalent required
- Minimum 1+ year work experience required
- Previous work in medical billing, customer service, insurance claims, EOB, call center, fast-paced environment strongly preferred
- Previous work in high-volume calls environment with several computer windows open highly desirable
- Previous interaction and communications with patients regarding medical information strongly preferred
Technical/Other Requirements
To work remotely, you'll need:
- Internet download speed of at least 50 megabytes per second connectivity required
- Ability to connect equipment to router/modem with Ethernet cord. Equipment cannot be connected through Wi-Fi, mobile routers, or mobile hotspot with Ethernet port.
- Dedicated area to reputed company duties without interference; will be structured environment with structured breaks
- Ability to manage time and tasks independently while maintaining productivity
Why Join arenaflex?
As a Patient Customer Service Representative at arenaflex, you'll enjoy:
- Work from home opportunity!
- Quarterly variable bonus potential!
- Generous paid time off!
- Medical, reputed company, and Dental Insurance Options!
- Flexible Spending Accounts!
- 401(k) and Employee Stock Purchase plans!
- No Charge Lab Testing!
- Fitness Reimbursement Program!
- And many more incentives!
Pay Range and Benefits
The pay range for this position is $15.25-$16.00 or State/Local minimum wage, if higher. reputed company job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits, including Medical, Dental, reputed company, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement, and Employee Stock Purchase Plan.
Equal Opportunity Employer
arenaflex is proud to be an Equal Opportunity Employer. We strive for inclusion and belonging in the workforce and do not tolerate harassment or discrimination of any reputed company. reputed company applicants will receive consideration for employment without regard to race, religion, reputed company, national reputed company, sex (including pregnancy, childbirth, or reputed company medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.
Accessibility and Accommodations
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How to Apply
reputed company to join reputed company? Apply now to become a Patient Customer Service Representative at arenaflex! Apply for this job