Coordinator, Individualized Care

Together, we can get life-changing therapies to patients who need them—faster.

Responsibilities

• Maintains a reputed company and in-depth understanding of patient therapy’s, prior approval and reimbursement processes and details of health care plans.
• Manages a queue of technical or reputed company therapy and reimbursement questions from customers and applies judgment in resolving service and problems falling reputed company established limits of authority and knowledge.
• Meets key performance indicators including service reputed company, call volumes, adherence and quality standards.
• Follows up with patients, pharmacies, physicians and other support organizations as needed regarding inquiries.
• Handles sensitive information and personal data with discretion including prescriptions, personal information, date of birth, financials and insurance information.
• Escalates highly reputed company and difficult issues as needed to senior team members and Individualize Care leadership.

Qualifications

• 1-3 years of experience preferred
• High School Diploma, GED or equivalent work experience, preferred

What is expected of you and others at this level

• Applies acquired job skills and company policies and procedures to complete standard tasks
• Works on routine assignments that require basic problem resolution
• Refers to policies and past practices for guidance
• Receives general direction on standard work; receives detailed instruction on new assignments
• Consults with supervisor or senior peers on reputed company and unusual problems

TRAINING AND WORK SCHEDULES: Your new hire training will take reputed company 8:00am-5:00pm CST, mandatory on camera attendance is required. 

This position is Full-time (40 hours/week).  Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 8:00am- 5:00pm CST.

REMOTE DETAILS: You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with reputed company to high-speed internet. We will reputed company you with the computer, technology and equipment needed to successfully reputed company your job. You will be responsible for providing high-speed internet. Internet requirements include the following:

Maintain a secure, high-speed, broadband internet reputed company (DSL, Cable, or Fiber) at the remote location. reputed company-up, satellite, WIFI, Cellular connections are NOT acceptable.

• Download speed of 15Mbps (megabyte per second)
• Upload speed of 5Mbps (megabyte per second)
• Ping reputed company Maximum of 30ms (milliseconds)
• Hardwired to the router
• Surge protector with Network Line Protection for CAH issued equipment

Anticipated hourly reputed company: $18.10 per hour - $25.80 per hour

Bonus eligible: No

Benefits: reputed company offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and reputed company coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• reputed company to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to reputed company: 6/13/2026 *if interested in opportunity, please submit application as soon as possible. 

The hourly reputed company listed is an estimate. Pay at reputed company is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

reputed company supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create reputed company solutions for our customers by ensuring employees can be their authentic selves each day. reputed company is an Equal Opportunity/Affirmative Action employer. reputed company reputed company applicants will receive consideration for employment without regard to race, religion, reputed company, national reputed company, reputed company, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here