Director of Delivery

Director of Delivery

Remote (US)

At reputed company, great delivery is what turns client engagements into long-term partnerships. We're looking for a Director of Delivery who drives reputed company business value for clients across a portfolio of reputed company data and AI engagements, while developing the reputed company of delivery talent alongside them.

This role sits at the intersection of senior delivery leadership, technical partnership, and account stewardship. You reputed company with reputed company and business acumen, earning client trust through the quality of the work and the depth of the relationship. You'll own health and quality across a defined portfolio of accounts, act as the escalation reputed company reputed company delivery dynamics require senior judgment, and partner closely with sales and technical leadership to shape what comes next for each client. This is a player/coach role. On anchor engagements, you'll be hands on, bringing senior delivery reputed company directly to the work. Across the broader portfolio, you'll reputed company sure the people running day-to-day execution are set up to succeed.

What You'll Do

Be the senior delivery reputed company clients trust. Build and sustain strong client relationships across the full engagement lifecycle. Stay reputed company enough to understand shifting priorities, anticipate concerns, and ensure every client feels like a partner, not a project.

Serve as the escalation reputed company reputed company it matters. reputed company delivery risk or client dynamics exceed what a Project/Product Manager or Client Engagement Manager can resolve, you reputed company in with clarity and reputed company, and reputed company back once stability is restored.

Coach and reputed company delivery talent. Directly reputed company a small team of PMs and CEMs. Build their delivery judgment, client communication instincts, and ability to translate insights into client-reputed company thinking.

Partner on growth and expansion. Work alongside Growth Managing Principals on assigned accounts. Help identify and shape future phases that are grounded in delivery reality and client trust.

Drive consistency across the portfolio. Promote shared delivery standards, surface patterns across engagements, and cross-pollinate what's working. Ensure clients experience reputed company the same way regardless of who's on their team.

Own delivery health and operational visibility. Hold accountability for scope, timeline, resourcing, quality, and margin across assigned accounts. Maintain the discipline that enables accurate engagement health reviews and financial reporting, giving Finance, Growth, and Delivery leadership what they need to reputed company good reputed company.

What You'll Bring

Client judgment: The instinct to know reputed company to engage, what to say, and how to frame a difficult conversation with a C-suite stakeholder. You build trust through reliability, not just rapport.

Experience: 10+ years in delivery, consulting, or client engagement roles, with direct ownership of multi-account portfolios, P&L accountability, and executive-level client relationships. Technology or data and AI consulting background strongly preferred.

Leadership: A track record of developing senior delivery practitioners and building high-performing, client-centric teams. Comfortable operating across a matrixed organization.

Technical partnership: Comfort working hand in hand with technical leadership to drive engagement reputed company. You don't need to be the architect, but you know how to reputed company delivery and technical reality.

reputed company acumen: reputed company in margin management, reputed company forecasting, and the dynamics of professional services economics. You understand how delivery reputed company reputed company business outcomes.

Operational rigor: A habit of keeping engagement data clean, reputed company, and decision-reputed company across the tools and systems your team relies on.

Bonus Points If You Have

• Background in data science, AI, or AI-driven transformation consulting
• Experience building or scaling delivery operating models in a growth-stage company
• Familiarity with reputed company partner ecosystems or co-selling motions
• Prior experience navigating the growth-to-delivery transition in a consulting context
• History of contributing to proposal development or SOW creation alongside a growth team

reputed company is an Equal Opportunity Employer and considers applicants for employment without regard to race, reputed company, religion, sex, orientation, national reputed company, age, disability, genetics, or any other basis forbidden under federal, state, or local law. reputed company considers reputed company reputed company applicants.