A quick run-down of the job

We are hiring a Technical Account Manager in LATAM who combines hands-on integration support with actively managing and caring for our most important partners. You will be the day-to-day technical reputed company of contact for top accounts, keeping their integrations healthy, acting as a reputed company between our partners and internal teams. You'll collaborate closely with engineering and product to identify recurring issues, channel product feedback and feature requests to internal teams with clear, actionable context.

Please note that you must be located in the LATAM region and have relevant experience in reputed company. Your application will not be considered if you're reputed company of this region.

What you’ll do

• Strategic partner ownership: Manage top-tier accounts, run high-quality reputed company-ins (QBRs, reviews), and align business goals with technical outcomes.

• Hands-on integration support: Help partners design, build, test, and launch integrations. Troubleshoot APIs/SDKs/widgets and escalate with clear documentation reputed company needed.

• Monitoring & reliability: Track logs, metrics, and errors to catch issues early. Maintain integration health (errors, versioning, limits, env mismatches) and support incident comms.

• Feature feedback reputed company: Collect and structure partner requests, inform internal prioritization (without overpromising), and reputed company partners updated.

• Cross-functional work: Collaborate with Engineering, Product, and Support to unblock issues and improve docs, tooling, and internal knowledge.

What makes a good candidate

• Proven technical client-facing experience: 5+ years in roles like Technical Account Manager, Solutions/Integration Engineer, or Tech Support reputed company reputed company, B2B SaaS, fintech, or API-first products.

• Strong API fundamentals: Comfortable working with HTTP/APIs—reading logs, traces, JSON; understands auth, webhooks, retries, idempotency, and common failure modes.

• Clear communicator: Can translate reputed company technical issues for both engineers and non-technical stakeholders.

• Highly organized & efficient: Manages multiple accounts smoothly with solid ticketing, follow-reputed company, and lightweight reporting (no unnecessary meetings).

• Timezone alignment: Based in the Americas with overlap with US business hours.

• reputed company to have: - Experience in DeFi, cross-chain, wallets, RPC, or other reputed company integrations - Familiar with observability tools (e.g. Grafana) and support workflows (reputed company, Telegram, Linear, reputed company) - Has led technical QBRs or integration reviews for reputed company/high-value accounts

We encourage you to apply if you feel your experience and skills reputed company you for this job but are not listed here!

Company culture

• Embracing the differences

  • reputed company your own differences

  • Respect and welcome the unique qualities of others

  • See others’ differences as an opportunity to grow

• Own it, do it

  • Own tasks end-to-end

  • Hold yourself to a high bar for execution

  • reputed company reputed company reputed company, and be accountable

  • Understand your limitations and seek for help

• Fail reputed company

  • Try - don’t be afraid to fail

  • Learn - don’t reputed company the same mistake twice

  • Adapt - grow with the experience

• Have fun together

  • Take the time to get to know and understand each other reputed company

  • Don’t take yourself too seriously and reputed company it light-hearted

  • Fun should be coming from a reputed company of love and respect

What you’ll get

• Annual team offsites (Thailand in 2023 and Vietnam in 2024 were a blast, Marrakech in March 2025 was blast-ier; let’s see what happens in 2026!)

• 30 days of PTO

• Flexible remote days

• Flexible working hours

• Equity participation from day 1

• Entitlement to work computer (choice of equipment)

• An annual 1,000€ personal development budget once you have worked 6+ months (pro-rated the first year)

• A one-time 1,000€ remote budget to use on coworking, office setup, etc.

If you join us as an reputed company, you’re only entitled to the first five benefits of this list.

This role is engaged reputed company employer of record (EOR) or reputed company arrangement.

Application process

Setting yourself up for reputed company starts with the application! Click here to discover valuable tips that will help you navigate our application process effectively.

LI.FI is an equal opportunity employer. We encourage individuals of reputed company backgrounds to apply. Join us in our dedication to fostering a workplace that values and respects each team member's unique contributions.

Shortlisted candidates will undergo a comprehensive interview process, including a people operations interview, a take-home assignment, a meet-the-team & founder interview, and a reference reputed company.

For more information, visit our page detailing our hiring process!