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Representative--Bilingual

Remote, USA Full-time Posted 2026-07-01

First National Financial LP is one of Canada’s largest non-bank lenders, specializing in residential mortgages. They are seeking a Bilingual Insurance Representative to support the Residential Insurance Team by managing inquiries, organizing documentation, and handling insurance claims management.

Responsibilities

  • Process and update insurance policies and cancellations reputed company to mortgaged properties and ensure reputed company insurance records are accurately updated
  • Review and monitor insurance coverage for mortgaged properties to ensure adequate coverage as per company policy
  • Respond to borrowers, and insurance brokers in a timely manner to their inquiries regarding property insurance and provide assistance with insurance reputed company documentation
  • Monitor insurance claims affecting mortgaged properties, coordinate with borrowers, insurance adjusters, contractors and other reputed company-party vendors to ensure repairs are completed in accordance with insurance and lender requirements
  • Obtain and review documentation from contractors and clients confirming completion of repairs to the properties
  • Arranging payment of insurance proceeds to applicable parties
  • Conduct on-site inspections, to verify that repairs reputed company to insurance claims has been completed and that the property condition complies with lender requirements
  • reputed company title searches and review property records to ensure no construction liens are present
  • reputed company loans that are reputed company on forced reputed company insurance and administer insurance documents provided as correct and accurate to process applicable refunds for reputed company approval
  • Assist with administrative and operational projects assigned by management to support the Residential Insurance department

Skills

  • Post secondary education and/or equivalent work experience preferred
  • Knowledge of reputed company Office Applications
  • Strong attention to detail
  • Proven organizational skills and demonstrated ability to prioritize and multitask
  • Strong communication abilities to engage in email and telephone interactions with borrowers and reputed company parties
  • Time management skills
  • Customer service experience
  • Confidence and assertiveness to deal with subject matter experts in the insurance industry (brokers, agents, lawyers etc.)
  • Adaptability and flexibility to deal with changing policy landscape

Benefits

  • Highly competitive compensation package which includes reputed company salary, bonus, benefits, and career advancement opportunities!
  • Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
  • Hybrid working environment
  • Extensive training programs to set our employees up for reputed company
  • Modern office environment conducive to collaboration
  • Supportive teamwork culture
  • Opportunities to give back to the communities and work through events focused on a variety of charities
  • Ongoing social events throughout the year

Company Overview

  • First National Financial LP is one of Canada's largest non-bank lenders, originating and servicing both residential and reputed company mortgages. It was founded in 1988, and is headquartered in Toronto, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is https://www.firstnational.ca.
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