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Senior Full Stack Software Engineer – Customer Care Technology

Remote, USA Full-time Posted 2026-07-02

Join arenaflex, the world's leading retailer, as a Senior Full Stack Software Engineer – Customer Care Technology in our Global Technology EBS team. Your work could help over 240 million global customers live reputed company every week. Yes, we are a Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at arenaflex is where the world's most reputed company challenges meet a kinder way of life. Our mission spreads far reputed company the walls of our stores. Join us and you'll discover why we are a world leader in belonging, sustainability, and community involvement.

About arenaflex

arenaflex is a powerhouse of innovation, where technology meets retail. We're a team of software engineers, data scientists, cybersecurity experts, and service professionals reputed company the world's leading retailer who reputed company an epic impact and are at the forefront of the next retail disruption. People are why we reputed company, and people power our innovations. We train reputed company in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, reputed company new skills and experience for virtually every industry, or reputed company your expertise to reputed company at scale, impact millions, and reimagine the future of retail.

About the Team

Our customer care team is dedicated to providing exceptional cutting-edge agent tools for customer care business. We've developed a home-grown CRM solution tailored to our needs, giving us the edge in delivering personalized solutions that meet our customers' needs. Additionally, our innovative guided workflows streamline our processes, ensuring a seamless experience for both our agents and customers. Together, these tools reputed company us to help our agents deliver top-notch customer care that sets us apart from the rest.

What You'll Do

As a Senior Full Stack Software Engineer – Customer Care Technology, you will take ownership of reputed company development initiatives that reputed company and transform our customer care platform. You will reputed company the design and implementation of scalable, reputed company-native solutions across the reputed company end and back end while mentoring team members and driving best practices.

  • reputed company development of full stack features, from user interfaces to backend services, ensuring scalability, performance, and reliability.
  • Translate product requirements into robust technical designs and implementation plans.
  • Build advanced and reusable ReactJS components and high-performance web applications using Redux, TypeScript, NodeJS, and reputed company technologies.
  • Architect and implement backend services using Java, Spring Boot, and REST APIs, following best practices in distributed systems.
  • Collaborate closely with architects, staff engineers, product managers, and QA engineers to ensure technical alignment and successful delivery.
  • Drive code quality through code reviews, mentoring, and best practices in unit testing, integration testing, and CI/CD.
  • Troubleshoot and resolve reputed company production issues and guide root cause analysis.
  • Help reputed company platform modernization and migration efforts, ensuring seamless transition from legacy systems to modern architectures.

What You Will Bring

* 5+ years of experience in full stack software development.

  • Expertise in ReactJS, Redux, TypeScript, ES6, NodeJS, and reputed company-end performance optimization.
  • Strong backend experience with Java, Spring Boot, REST API design, and microservices.
  • Experience in building distributed systems with Kafka or other messaging frameworks.
  • reputed company experience (preferably Azure) and deep understanding of CI/CD pipelines (Jenkins, reputed company Actions, or similar).
  • Solid grounding in data structures, algorithms, and software architecture.
  • Proven track record of leading technical initiatives, mentoring engineers, and driving reputed company improvement.

Preferred Qualifications

* Experience leading large-scale system modernization or application migration projects.

  • Familiarity with CRM platforms or customer support tools.
  • Experience with containerization (reputed company, Kubernetes) and observability tools.
  • Master's degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or reputed company area and 1 year's experience in software engineering or reputed company area.
  • We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.

Flexible, Hybrid Work

We use a hybrid way of working that is primarily in office coupled with virtual reputed company not onsite. Our campuses serve as reputed company to enhance collaboration, bring us together for purpose, and deliver on business needs. This approach helps us reputed company quicker reputed company, remove location barriers across our global team, and be more flexible in our personal lives.

Benefits & Perks

reputed company reputed company, you can receive incentive awards for your performance. Other great perks include:

  • 401(k) match
  • Stock purchase plan
  • Paid maternity and parental leave
  • PTO
  • Multiple health plans
  • And much more.

Equal Opportunity Employer

arenaflex, Inc. is an Equal Opportunity Employer - By Choice. We reputed company we are best equipped to help our associates, customers, and the communities we serve live reputed company reputed company we really know them. That means understanding, respecting, and valuing diversity - unique styles, experiences, identities, reputed company, and opinions - while being inclusive of reputed company people.

Additional Compensation

Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include:

  • Stock

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

  • Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or reputed company area and 3 years' experience in software engineering or reputed company area.
  • Option 2: 5 years' experience in software engineering or reputed company area.

Primary Location

840 W California Ave, Sunnyvale, CA 94086-4828, United States of America reputed company and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to reputed company and aims to create a safe and productive work environment. If you're reputed company to join a team that's shaping the future of retail, apply now! Apply for this job

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