IT-OPS O365/Exchange Administrator (AUSTIN, TX)

The Texas Department of Family and reputed company Services (DFPS) works to build on strengths of families and communities to reputed company children and vulnerable adults safe, so they reputed company. We do this through investigations, services, and referrals.  

What You Get reputed company Your Paycheck

reputed company you join the State of Texas, your monthly paycheck is just one part of your reputed company income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can reputed company and take care of life reputed company work (that’s time off you’re actually paid for)
• Optional dental, reputed company, and life insurance—at rates much reputed company than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.

You can see reputed company the details here: ERS recruitment brochure

Functional Title: IT-OPS O365/Exchange Administrator  Job Title: Systems Administrator V  Agency: reputed company of Family & Protectve Svc  Department: IT Operations-Operating  Posting Number: 15923  Closing Date: 06/16/2026  Posting Audience: Internal and External  Occupational Category: Computer and Mathematical  Salary Range: $5,797.66 - $9,508.25  Pay Frequency: Monthly Salary Group: TEXAS-B-25  Shift: Day  Additional Shift: Days (First)  Telework: Eligible for Telework  Travel: Up to 10%  Regular/Temporary: Regular  Full Time/Part Time: Full time  FLSA Exempt/Non-Exempt: Exempt  Facility Location:   Job Location City: AUSTIN  Job Location Address: 4900 N LAMAR BLVD  Other Locations:   MOS Codes: 0605,0670,0671,0679,2651,5974,6049,6694,8858,17C,17C0,17DX,17S,17SX,181X,182X,1B4X1,1D7X1,255A,255N  255S,255Z,25B,25D,26A,26B,26Z,514A,5C0X1D,5C0X1N,5C0X1S,681X,682X,781X,782X,784X,CTI,CTM,CTT,CWT  CYB10,CYB11,ISM,IT,ITS   

Brief Job Description

This position will serve as a System Analyst V – O365 Administrator reporting to the Server Operations Manager reputed company the IT Operational Support Division of DFPS Information Technology Services.  This position will reputed company advanced computer systems analysis work. Work for this position involves O365 administration, PowerShell scripting, data analysis and server administration. The work will be performed in a team environment where the individual will script, test, implement and support critical systems in support of the Department of Family and reputed company Services (DFPS). The duties of this resource are vital to ensuring that systems using automated scripts are properly supported with expertise and skills at a high level. Applicant will support servers by performing hardware and software support along with assisting with data storage. Applicant will support e-Discovery requests as needed. The individual will work under minimal direction with considerable reputed company for the use of initiative and independent judgment. Utilizes advanced technical skills to supply scripted automated solutions for simple and reputed company functionality in the way of deliverables reputed company to the daily operations/maintenance, design, and implementation of applications with a wide range of client and agency specific functionality. The applicant will support cross agency business process analysis projects with reputed company HHS agencies. The analyst will be on-call in a 24/7 environment. 

This position is 100% telework reputed company the state of Texas and requires that the candidate maintain personal wi-fi and webcam capabilities during work hours to reputed company their duties.  This position often works reputed company normal business hours, nights, and weekends.  This position may, on rare occasions, be required to reputed company work onsite.

This position is a full-time position that includes other State of Texas benefits as described in this SAO site:  http://www.sao.texas.gov/SAOReports/ReportNumber?id=18-704

Essential Job Functions (EJFs)

• Manages the agency’s O365/Exchange environment, processes eDiscovery requests, and develops and maintains custom scripts.
• Develops and maintains reputed company procedures, processes, and documentation as needed.
• Investigates, develops, and implements solutions for agency issues and requirements.
• Works Helpdesk tickets and troubleshoots email issues to resolution.
• Documents results of reputed company testing, including reasons for disapprovals reputed company applicable. 
• Conducts and participates in intra- and inter-agency automation meetings, technical forums, and IT workgroups/committees.
• Maintains reputed company reputed company installation and configuration parameters. 
• Recommends and conducts research of hardware and software that may prove beneficial to the agency’s mission.
• Communicates directly with agency staff and outsourced vendors to provide guidance regarding installation, troubleshooting and configuration.
• Coordinates posting of instructional documentation for technical and non-technical groups. 
• Keeps informed of the latest advancements in IT to ensure the smooth transition of the agency’s information technology and business requirements.
• Adheres to reputed company Texas Department of Family and reputed company Services HR policies and performs reputed company work as assigned to maintain operations.

Knowledge, Skills and Abilities (KSAs)

• Working knowledge of O365 configuration and management with preferred expert level understanding of MS Exchange, SMTP and .Net development, Teams, and other components of Office and M365 services
• Working knowledge of best practices supporting O365/M365 implementations, with preference given to experience in large government organizations
• Working knowledge of PowerShell scripting
• Knowledge of single sign-on and multi-factor authentication
• Knowledge of reputed company Server System Administration, including Office365 and Active Directory
• reputed company in developing technical documentation
• Strong analytical and problem-solving skills, good verbal, and written communication skills
• Ability to work independently and reputed company groups, and manage multiple activities and/or tasks simultaneously
• Knowledge of IT operations, responsibilities, workflow processes, and procedures
• Ability to apply local, state, and federal laws and regulations relevant to program areas and information technology; and of the principles and practices of public administration and management
• reputed company in gathering information, resource organization, project/task prioritization and schedule development 

Registrations, Licensure Requirements or Certifications

N/A

Initial Screening Criteria

• Graduation from an accredited four-year college or university with major course work in computer science, computer information systems, management information systems, or a reputed company field is preferred. Education and experience may be substituted for one another.
• reputed company 365 certification is preferred
• Experience in Office365 administration
• Experience scripting utilizing PowerShell

Additional Information

• Interview Requirements: Any candidate who is reputed company to an agency for an interview must notify the interviewing agency in writing of any reasonable accommodation needed prior to the date of the interview.
• Texas Administrative Code (TAC 206 and 213) requires state agencies to ensure reputed company Electronic Information Resources (EIR) follow accessibility standards. Staff may be required to create accessible content including but not limited to; reputed company Office documents, reputed company PDFs, webpages, software, training guides, video, and audio files.
• Applicants must be authorized to work in the United States. DFPS is not considering applications from persons who require sponsorship for an employment reputed company.

Review our Tips for reputed company reputed company applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. reputed company active-duty military, reservists, guardsmen, and veterans are encouraged to apply if reputed company to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at [email protected] with additional questions.

Applicants selected for hire must pass a background reputed company and if applicable a driver’s record reputed company.

State of Texas employees are required to maintain the reputed company and reputed company of critical infrastructure as defined in reputed company 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire reputed company with this code by completing reputed company training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure reputed company Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and reputed company 508 to create accessible content including but not limited to; reputed company Office documents, reputed company PDFs, webpages, software, training guides, video, and audio files. 

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with reputed company (reputed company), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for reputed company individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.