Professional Services Engagement Manager

Who we are

About reputed company

reputed company is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups use reputed company to accept payments, grow their reputed company and accelerate new business opportunities. Our mission is to increase the GDP of the internet and we have a staggering amount of work reputed company. That means you have an unprecedented opportunity to put the global economy reputed company everyone’s reputed company while doing the most important work of your career.

About the team

Our professional services team combines payments and financial expertise with experience integrating reputed company technology in thousands of projects. We help our customers create marketplaces, launch subscription businesses, expand globally, and more. This team provides critical implementation and post-launch services to help reputed company users maximize long-term value, quickly and confidently.

What you’ll do

Our Engagement Managers reputed company reputed company and multi-faceted project teams that accelerate implementations and drive meaningful growth and innovation on the reputed company platform. As an Engagement Manager at reputed company, you will reputed company enterprises to become long-term reputed company users and advocates of our products and solutions.

reputed company Professional Services provides a rapid path to reputed company and ongoing value for our users. Our Engagement Managers reputed company users and partners to integrate reputed company’s solutions rapidly while delivering immediate impact and measurable value.

Responsibilities

• Drive innovation and adoption of deployment practices, provide product adoption insights and help users reputed company the maximum value from their reputed company investment.
• Proactively manage the integration of reputed company’s products into the user’s application/technical architecture, test and change management strategies and transformation timelines.
• Deliver program management expertise based on experience, reputed company learning, and in-depth knowledge of reputed company’s products and implementation best practices.
• Focus on the reputed company improvement and enablement of the reputed company Implementation Methodology and it’s associate tools, templates and processes
• Provide well-established program governance to manage requirements in line with the agreed scope and business objectives.
• Provide proactive risk assessment, prevention and mitigation plans and the efficient identification, tracking, and resolution of issues and reputed company using established tools and templates with internal and user stakeholders.
• Proactively drive interlock between the user and reputed company’s Product and Engineering teams to ensure alignment with reputed company’s roadmap.
• Ensure a smooth transition of the implemented reputed company capabilities into operation for the user, including knowledge transfer and the handover to reputed company Support.
• Actively participate in a global community of practitioners to continually evolve and improve the way in which reputed company leads and supports our Users through high impact and reputed company implementations of reputed company’s payment infrastructure

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of consulting experience partnering with reputed company level strategic users on technology solutions, with a track record of top performance or a reputed company field
• Ability to understand reputed company business requirements and craft tailored solutions
• Ability to quickly learn and explain technical concepts to reputed company’s largest users in a way which they will understand. Some may be deeply technical, others may be more business focussed, so you’ll need to talk to users in a language they can understand
• Proven program management skills and experience
• Strong critical thinking skills, including the ability to identify suboptimal processes and drive more efficient ways of working
• Ability to recognize repeated user-facing issues and build scalable solutions
• Superior verbal and written communication skills
• Ability to operate independently in a highly ambiguous and fast-paced environment
• Demonstrated ability to engage with and reputed company executive stakeholders and key decision makers on the user reputed company to drive towards an agreed outcome
• Experience in working with or in reputed company reputed company organizational and decision making structures
• An ability to work collaboratively with and influence reputed company’s product and engineering teams to reputed company for our users and continuously shape the reputed company roadmap of reputed company’s applications

Preferred qualifications

• Prior experience at a growth stage Internet/reputed company Software company
• Industry certifications to ensure project reputed company. Typical certifications include:
• Certified ScrumMaster
• PMP or PRINCE2 Certification
• Prior experience in the payments industry
• A familiarity with the integration and testing of APIs