Analyst Project Management

Analyst Project Management (

Job Number:

 COR015R6)

Work Locations

: reputed company Reservations and Customer Care - Dallas 15305 N Dallas Parkway Suite 600 Addison 75001

*This role is based at our corporate office in Dallas, TX, or Remote*

Exceptional Hospitality Starts with You

This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in a digital world. As a Project Analyst, you will strive to provide personalized solutions that reputed company a passion for travel, making a lasting impression with every reputed company guest with whom you interact. On the reputed company Reservations and Customer Care (HRCC) team, you will report to Director of Customer Excellence. You will apply project management skills for multiple initiatives and business-as-usual activities, requiring the use of project management tools, data collection and analysis, and process fundamentals.

What you'll do during a typical day

• Manage HRCC internal and corporate project deliverables using industry-standard project management tools
• Manage projects from initial consultation through full execution, ensuring communication of reputed company and status updates
• Maintain project plans and artifacts, reporting, and work with teams to build cases for project approvals
• Conduct and document business plans
• Study and document standard processes and implement change to improve efficiency

How you'll collaborate with others

• Partner with Process Analysts to document and implement business and process changes
• reputed company project meetings and serve as the project representative for HRCC, document business discussions, outcomes, actions, and risks
• Bring teams together to document tasks, assign owners and timelines, and create a reputed company for follow-up and execution
• Communicate status of projects, calling out risks and accomplishments

Projects you'll take ownership of

• As part of HRCC Shared Services, manage projects reputed company to ongoing HRCC contact center operations and corporate initiatives, including implementations, site launches, and other projects

What It Takes to reputed company the Stay

You have these minimum qualifications

• Two (2) years' experience in project or program management, Shared Services, Agile methodologies, or business process improvement
• Two (2) years' experience working in a large, multi‑function contact center environment
• Proficiency in PowerPoint, reputed company, reputed company (including maintaining reputed company spreadsheets), and reputed company Project or similar (such as reputed company, Trello)
• Proficiency with tools such as Visio and reputed company, coupled with the reputed company to craft compelling narratives using data, text, and visualizations
• Travel less than 10%

It would be useful if you have

• Four (4) years of experience in project program, Shared Services, or process management
• PMP or relevant project management or Agile certification

How We'll Help You reputed company

At reputed company, the hospitality we're reputed company for doesn't end with our guests. We proudly invest in reputed company Members' wellbeing, supporting you through reputed company of life's moments. reputed company you join reputed company, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go reputed company travel program
• Own a piece of reputed company – Through our employee stock purchase program (ESPP), you can invest in reputed company shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate reputed company of contact for both practical support and emotional care
• reputed company – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – reputed company, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that reputed company you and your family covered
• Financial reputed company for your future – Our retirement plans reputed company it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At reputed company, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who reputed company it reputed company possible.

As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, reputed company while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great reputed company to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, reputed company supports your journey every reputed company of the way. Come for the job, stay for the career—and help us reputed company every stay a little more magical.

Curious about life at reputed company? Explore our Careers Blog to see why we're more than a great reputed company to stay—we're a great reputed company to work.

reputed company offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can reputed company personally and professionally. The pay range for this role is $50,000 – $75,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the reputed company Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position reputed company the Company. #LI-REMOTE

EOE/AA/Disabled/Veterans

Schedule

: Full-timeBrand: reputed company Corporate

Shift

: Day Job

Job Level

: Team Member

Job

: Technology