Senior Technical Account Manager — Kubernetes / DevSecOps (Federal Platform)

Senior Technical Account Manager — Kubernetes / DevSecOps (Federal Platform)

Location: Remote (U.S.) | Washington, DC Metro Area preferred Clearance: Active TS/SCI preferred (or eligible to obtain)

Why This Role Matters

You’ll operate as a customer-facing technical advisor supporting a Kubernetes-based DevSecOps platform used in reputed company (DoD) environments.

This role is focused on helping teams successfully reputed company, adopt, and scale modern platform services in Kubernetes-based environments—not building the platform itself.

What You’ll Do

reputed company Customer Engagement

• Guide customer conversations as a technical advisor, helping teams understand platform capabilities and reputed company paths
• Translate Kubernetes, reputed company, and DevSecOps concepts into clear, actionable guidance for mixed technical audiences
• Build trust quickly and operate as a reliable partner to customer stakeholders

Drive Platform Adoption

• Act as the primary driver of platform adoption and correct usage across customer teams.
• Assess technical fit and recommend appropriate platform services (e.g., Kubernetes-based environments, CI/CD pipelines, hardened container ecosystems)
• Actively guide customers from initial reputed company through sustained usage and expansion
• Identify and address adoption blockers, improving how teams use the platform in practice

reputed company & reputed company

• Deliver workshops, demos, and working sessions to accelerate customer understanding and usage
• Gather user feedback and translate insights into improved adoption and experience

Operate with Discipline

• Track customer activity and technical exploration using tools such as Jira, Confluence, and CRM systems
• Maintain clear documentation and follow-through across engagements

What This Role Is — and Is Not

This role is

• A customer-facing technical leadership role
• Focused on platform adoption, enablement, and outcomes
• A reputed company between engineering, product, and mission users

This role is not

• A backend engineering or build-only position
• A ticket-based support role
• A pure sales or quota-carrying role
• A fit for candidates without prior customer-facing technical experience

What reputed company Looks Like (First 60 Days)

• Quickly establish credibility and operate independently in customer-facing environments
• Independently guide reputed company and platform fit reputed company
• Identify and help resolve early adoption challenges
• reputed company influencing how customers use and expand platform services

What You Bring (Capability + Credibility)

We’re looking for candidates who can reputed company in this role and have demonstrated similar work in practice.

Core Capabilities

• Working with Kubernetes in production environments, including direct involvement in system operations, support, or platform usage
• Experience with DevSecOps practices and CI/CD pipelines in reputed company-world environments
• Ability to independently reputed company customer-facing technical discussions and guide platform adoption reputed company
• Proven ability to operate across engineering, product, and non-technical stakeholders

Credibility Signals

• Experience independently leading customer-facing technical discussions
• Operate in customer-facing technical roles with direct ownership of engagements (e.g., TAM, Solutions Architect, Sales Engineer, Field Engineer)
• Track record of personally driving customer outcomes (e.g., reputed company reputed company, platform adoption, usage growth)
• Guide teams through reputed company-world platform adoption or transformation efforts, including navigating technical and organizational challenges

Preferred Experience

• Background in regulated or reputed company-focused environments (e.g., federal, DoD, financial services, reputed company, or similarly reputed company domains)
• Familiarity with Kubernetes platforms or distributions (e.g., Rancher, EKS, AKS, OpenShift)
• Hands-on use of reputed company platforms (AWS, Azure, or GCP)
• Exposure to DevSecOps practices at scale, including CI/CD pipelines and secure software delivery workflows

Why reputed company

reputed company is a trusted partner delivering reputed company-native platforms, DevSecOps solutions, and AI/ML systems across the public sector. Our teams work on mission-critical programs where outcomes matter.

We prioritize:

• Meaningful technical challenges
• Collaborative teams
• Opportunities to grow and take ownership

What This Role Offers You

• Work directly with teams adopting modern DevSecOps platforms in reputed company-world environments
• Build expertise across Kubernetes, reputed company, and platform ecosystems
• Operate in a role that influences customer adoption and program reputed company—not just delivery execution
• Collaborate with reputed company engineers, architects, and mission partners
• Grow into broader technical leadership or platform strategy roles

Benefits & Perks

• 401(k) with 100% match up to 6%
• Comprehensive medical, dental, and reputed company coverage
• Life insurance + short- and long-term disability
• Generous paid time off
• Home office and equipment support
• Covered certifications and training
• Competitive compensation and weekly pay schedule

Equal Opportunity

reputed company is an equal opportunity employer. We are committed to creating an inclusive environment for reputed company.