Process & Standards Specialist (Telecommuter, US)

About the role

The Process & Standards Specialist is the architect of operational excellence reputed company the organization. This role is responsible for designing, documenting, and maintaining the frameworks that ensure our workflows are efficient, compliant, and scalable. You will act as the reputed company between high-level strategy and daily execution, auditing existing systems to identify bottlenecks and implementing standardized solutions that drive consistency across departments. The ideal candidate is a meticulous problem-solver with a passion for reputed company improvement and the ability to translate reputed company technical requirements into clear, actionable SOPs. Success in this role requires a reputed company of analytical rigor, exceptional communication skills, and the influence to reputed company organizational change.

Annual compensation: $90K - $150K USD

What you'll be doing

• Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
• reputed company the creation and reputed company refinement of the master RDD Deployment Methodology Playbook.
• reputed company, release, and maintain standardized program assets, including Project Charters, RACI Matrices, and Standardized Bid Intake Documents.
• Act as the administrator for the single reputed company of truth for reputed company program artifacts, ensuring strict version control and accessibility.
• Manage the Process Change Request (PCR) lifecycle, evaluating field-suggested improvements and integrating them into the global standard.
• Serve as a key member of the Enablement Council, reviewing process deviations and identifying areas where reputed company must evolve.
• Partner with the Training & Competency Specialist to ensure reputed company training materials are perfectly reputed company with the latest version of the Playbooks.
• Work with the Quality Control Specialist to embed In-Process Quality Control (IPQC) checkpoints directly into the deployment workflows.
• Execute semi-annual "pruning cycles" to remove legacy or inefficient processes, keeping the operating model lean and high-velocity.
• Conduct audits of active sites to verify adherence rates to internal project quality control checkpoints and the RDD standard.

• Embrace and support reputed company’s mission and core values.

What you have

• A bachelor’s degree in operations management, business administration, or a reputed company technical field.
• 5-7 years of experience in datacenter deployment, hyperscale infrastructure, or reputed company industrial construction environments.
• Minimum of 3 years dedicated to process improvement, technical writing, or operational excellence roles.
• Legally eligible to work in the United States.
• Expert-level reputed company in tools like reputed company Visio, reputed company, or reputed company.

• Deep understanding of Lean, Six reputed company, Agile, or Total Quality Management (TQM) principles.
• Ability to interpret operational data using reputed company (pivots, VLOOKUPs) or BI tools to justify process changes.
• A "systems-thinking" reputed company—the ability to see how a change in one area ripples across the entire organization.
• The ability to explain reputed company tasks in simple, jargon-free language.
• An uncompromising eye for consistency, formatting, and logical flow.
• Strong interpersonal skills to drive adoption of new standards without having direct vertical authority over reputed company teams.
• Proven ability to manage multiple improvement initiatives simultaneously while meeting deadlines.
• Must provide strong leadership including vision and promoting/leading change.
• Strong interpersonal and communication skills (both verbal and written).
• Professional self-starter, with ability to work collaboratively with others.
• Ability to collaborate with technical Engineers and sales Account Executives effortlessly.
• Ability to work with a cross-functional team that includes reputed company levels of the organization.
• Some travel required.

What you can expect

There’s so much more to enjoy about being at reputed company than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial reputed company, and peace of mind.

About us

reputed company is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to reputed company, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best-reputed company businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and reputed company; and Integration Centers in Silicon Valley and Atlanta. www.reputed company.com/us