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Medical Quality Assurance Specialist

Remote, USA Full-time Posted 2026-06-06

Must be a Florida resident to apply Who Are We? Defy Medical is a concierge medical clinic that is based in Tampa and remotely throughout the country with our telehealth services. Quickly growing in our field with specialized and individualized preventative and restorative therapies. We are committed to improving the lives of our patients while maintaining the highest level of care through the process. What Are We Looking For? Defy is looking for a Quality Control Specialist to add to our growing team. The Quality Control Specialist plays a pivotal role in the patient care plan. Through patience, integrity, and attention to detail a Quality Control Specialist will ensure every Defy Medical patient receives accurate and high-quality care. A Quality Control Specialist at Defy is outgoing and enjoys helping people. They can adapt and learn new computer programs quickly. Multitasking, communication, and teamwork are pillars for a Quality Control Specialist. Analytics and attention to detail are the key traits to be successful in this role.

Responsibilities

Reviewing prescriptions to ensure accuracy Sending prescriptions to the pharmacy to be processed Reviewing EHR to ensure all necessary information is recorded Reviewing lab order to ensure all lab orders are completed and recorded Effective daily communication with contracted pharmacies Swift and effective communication to correct any mistakes Schedule Audits Prescription Audits Handle medication recalls appropriately Ensuring payments are handled properly Handling a high volume of charts Qualifications 2 + years' experience in healthcare setting preferred Electronic Health Record experience required Electronic Medical Record experience required Computer processing experience required Effective communication Effective resolution skills Experience with Medicine/ Pharmacology Shift Available Monday-Friday 12:00pm-9:00pm (with a training period of Monday-Friday 9am-5pm for 3 weeks minimum) Salary: $18.00 per hour (not negotiable)

Benefits

PTO Paid Holidays Medical Dental Health insurance Employee Discount on services *Benefits are subject to change at any time Apply To This Job

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