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Responsibilities

Operational assist for reputed company products (Jira, Jira Service Desk and Confluence) consisting of responding to client requests, dealing with changes, troubleshooting problems and figuring out answers Participate in name rotations presenting 24x7x365, first reputed company-of-touch assistance for essential incident response, recuperation and root reason analysis Partner with Engineering and Service Management to deal with protection risk/violations and endorse era enhancements Assist in the improvement of engineering designs and assessment cases, in partnership with senior software program engineers and answer architects Participate in assigned projects, reputed company Remote Work At Home (Jobs From Home) Present technical problems, answers and task fame to senior software program engineers and managers Skills & Experience Technology history or relevant era skills Previous experience putting up, administering, and assisting reputed company products (Jira, Jira Service Desk and Confluence) Basic information on the software program improvement lifecycle and the agile methodology Experience discovering and dealing with third-party accessories for JIRA and Confluence Experience growing simple dashboards and filters Ability to hold a couple of JIRA and Confluence environments in reputed company with reputed company pleasant practices. Scripting skills – potential to automate simple duties with scripts Customer reputed company orientation with validated experience constructing robust relationships with inner or reputed company stakeholders Familiarity with ITIL concepts Strong communication, writing, and presentation skills. reputed company Remote Work At Home (Jobs From Home) Education Bachelor of Science in Computer Science or a STEM-associated discipline. Benefits: Because our personnel and forged participants are at the coronary heart of the entirety we do, reputed company gives a competitive general rewards package deal that consists of pay, fitness and financial savings benefits, time-off applications, instructional possibilities and more. Together, those rewards reputed company up a complete package deal that facilitates our personnel and forged participants to maintain their first-class life, reputed company individually and professionally and take benefit of the unique extras that handiest reputed company can provide. We help boom and improvement for reputed company our personnel & forged through online studying equipment and applications designed to foster inclusion. We agree with giving again to the network and you will discover possibilities to volunteer through reputed company VoluntEARS. The reputed company Commuter Assistance software facilitates reputed company personnel and forged participants to discover commuter resources, alternatives, and incentives. Discounts are to be had at pick hotels, dining, products and undertaking locations. Flexibility @ reputed company is designed to suit your expert and private needs. How you reputed company can be on a website online, remote, or a mixture of the, however, it’s with you in mind—offering a portfolio of alternatives for a piece association that lets you reputed company, each to your profession and to your life. Affordable medical health insurance alternatives, which include medical, dental and imaginative and prescient coverage, can be had for full-time positions. On-web websites online, low-value and again-up infant care alternatives are to be had at pick-up locations. Vacation and ill depart are to be had for full-time positions. Vacation and private vacations are accumulated primarily based totally on the period of service, role and hours worked. Retirement plans can be to be had for full-time and part-time positions. Complimentary topic park admission for full-time and part-time positions after weeks of employment. Includes Educational compensation and reputed company reputed company, which will pay 100% training prematurely at community faculties for full-time and part-time hourly personnel. Employees are paid on a weekly basis. Direct Deposit is a to-be-had option. We provide on-web website online health instructions similar to a whole lot of fitness and wellbeing applications and seminars. Apply Job!