Fixed Operations Coach

Job Description:

• Audit operations and identify profit leaks
• Train advisors in real-world selling strategies
• Coach managers in leadership, accountability, KPI mastery, and execution
• Help teams transform not just numbers—but culture
• Deliver hands-on coaching and tactical implementation on-site with dealerships across the US and Canada
• Involved in virtual coaching and working shoulder-to-shoulder with dealerships in person

Requirements:

• 5+ years of being a high-performing Service Manager or Fixed Ops Director in heavy/commercial truck and car operations.
• A proven track record driving customer satisfaction (NPS/CSI), profitability, and developing high-functioning teams.
• A self-starter who thrives in varied dealership environments—adept at earning trust and commanding attention.
• Passionate about teaching and mentoring: you’ve mastered the real-world systems under pressure.
• Excellent communication skills; comfortable leading training sessions and working with all personalities.
• Available and eager for frequent travel (up to 3 weeks per month U.S. & Canada).

Benefits:

• Partnering with a respected leader in automotive coaching and fixed ops growth
• Receive training in our proprietary service systems and tools
• Collaborate with a team of high performers who value autonomy, integrity, and results
• Make a tangible difference in the lives of customers and fixed operation professionals, and drive profitability of dealerships

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