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Business Analyst - Salesforce

Remote, USA Full-time Posted 2026-06-09

Fidelity Canada is a leading investment firm helping Canadian investors build better financial futures. They are seeking a Business Analyst to work within the IS Department, responsible for business requirements elicitation, analysis, and documentation, acting as a liaison between business units and IS teams.

Responsibilities

  • Business Analysis Planning & Monitoring
  • Elicitation, Collaboration, Analysis & Design
  • Consultation, Business Support & Readiness Testing

Skills

  • Completed College degree (3-year program) or equivalent work experience
  • 1+ years of related Business Analyst experience within the financial industry
  • Experience working with the Software Development Lifecycle (SDLC) analyzing requirements, liaising with business and technical stakeholders, leading requirement elicitation working sessions and developing and presenting recommendations / solutions to business partners and senior management
  • Familiarity with BABOK methodology and Business Analysis Best Practices
  • Superior communication skills, both oral and written
  • Strong analytical skills
  • You self-manage, govern your time accordingly and are a skilled multitasker. You are comfortable conducting meetings and display strong interpersonal skills that will facilitate working with sponsors, business stakeholders, Development and QA (testing) in order to be successful in this role
  • Salesforce or similar CRM software experience is an asset
  • Working within an Agile framework/on a Scrum team is an asset
  • IIBA or Business Analysis certification, CSM & CSPO is an asset

Benefits

  • Performance Bonus Eligible for a discretionary bonus that rewards your contributions and results.
  • RRSP Contribution After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.
  • Flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.
  • Accommodation during the application process Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process.

Company Overview

  • Fidelity Canada is a provider of financial services. It was founded in 1987, and is headquartered in Toronto, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is https://www.fidelity.ca.
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