[Remote] Collections Representative (UT, 7/6 Start Date)
Note: The job is a remote job and is open to candidates in USA. Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. They are currently hiring Collections Representatives to assist in collecting on accounts that are past due and provide top-tier support and service to customers.
Responsibilities
- Responsible for outbound and inbound calls, collecting on accounts that are past due
- Provide top tier support and service to our customers
Skills
- Customer Service and prior collections experience with impeccable interpersonal skills
- Excellent verbal and written communication skills
- Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously
- Phone experience in a customer service/call center environment
- High school diploma or GED equivalent, must also be 18 years or older
- You must be located within a 60-mile radius of Draper, UT
- You must have a designated home-based workspace (preferably one that is quiet and free from distractions)
- You must have a wired internet connection with internet service speeds of at least 10 mbps download and 4 mbps upload to ensure continuous support through excellent call quality and high-speed response rates (wireless, DSL, and/or satellite Internet Service Providers are not compatible with our systems)
- Curious, adaptable, and open to learning as roles and workflows evolve
Benefits
- Competitive Compensation
- Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
- Company Matched 401k
- Paid Time Off + Paid Holidays + Paid Volunteer Hours
- Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante)
- Employee Stock Purchase Program
- Tuition Reimbursement
- Charitable Gift Matching
- Job required equipment and services
Company Overview