[Remote] Content Operations Coordinator

Note: The job is a remote job and is open to candidates in USA. Allora Media is a Connecticut-based content creation and marketing agency specializing in helping small businesses and home service companies showcase their work through authentic storytelling. The Content Operations Coordinator plays a crucial role in managing the logistics of content production, serving as the main communication link between the creative team and clients to ensure seamless coordination of projects.

Responsibilities

• Schedule and coordinate all client content shoots, ensuring team availability and client needs are aligned
• Serve as the primary point of contact for clients to confirm shoot dates, times, and logistical details
• Manage and maintain the company’s scheduling systems, including Calendly and internal project tools
• Collect necessary information and details from clients before shoots, ensuring the creative team is well-prepared
• Collaborate with the creative team to ensure smooth execution of content production
• Maintain organized documentation of shoot schedules, client notes, and project status updates
• Anticipate and resolve scheduling conflicts or logistical challenges
• Support leadership in streamlining communication and workflow processes

Skills

• 1–2 years of administrative, project coordination, or operations experience (marketing or creative industry experience a plus)
• Strong organizational and time-management skills
• Excellent written and verbal communication
• Comfort with client-facing communication
• Proficiency with scheduling tools like Calendly and project management software (experience with Basecamp is a plus)
• Strong attention to detail and ability to manage multiple projects simultaneously
• Proactive, solution-oriented, and able to thrive in a fast-paced creative environment
• Must be local to Connecticut or able to work in-office several times per week
• Experience in a marketing, content creation, or creative agency setting
• Knowledge of photography and video production workflows (not required but helpful)
• Familiarity with client communication and relationship-building best practices

Benefits

• Competitive hourly or salaried compensation based on experience.
• Flexible schedule with a hybrid in-office/remote setup.
• Growth opportunities within a fast-growing creative agency.
• Supportive, collaborative team culture.

Company Overview