[Hiring] Workers Comp Adjuster @National Interstate Insurance Company

Remote, USA Full-time Posted 2026-06-11

Role Description National Interstate is looking for a Workers Comp Adjuster to join their team. This individual will work fully remote from the USA.

Manages a large inventory of complex claims to evaluate compensability/liability.
Plans and conducts complex claims investigations to confirm coverage and to determine liability, compensability, and damages.
Analyzes and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.
Conveys complex information regarding coverage and settlements to insureds, claimants, and external partners.
Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner.
Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
Performs other duties as assigned.

Qualifications

Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.
Prefer experience handling FL GA NC.

Generally, a minimum of 9 years of experience in property and casualty claims handling.
Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).
Works within broad limits and authority on assignments of the highest technical complexity, requiring specialized knowledge.
Demonstrates excellent analytical, negotiation, and problem-solving skills.
Maintains strong knowledge of insurance policies, coverage, and claims handling procedures.
Maintains knowledge of industry laws and regulations.
Advanced ability to organize and prioritize caseloads, ensuring timely resolution of claims.
Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations.
Proven ability to handle confidential information with discretion.
Viewed as a senior resource within the Claims department and/or organization.

Competitive benefits packages for full-time and part-time employees.
Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement.
Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays.
401(k) plan with company match, employee stock purchase plan, and commuter benefits.

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