[Remote] Property Support Admin (LATAM - Remote)

Note The job is a remote job and is open to candidates in USA. Chapman Management Group is a boutique property management firm specializing in affordable and multifamily housing. They are seeking a highly organized and detail-oriented LATAM Property Support Admin to provide remote administrative and operational support for their affordable housing portfolio, ensuring smooth maintenance operations and supporting property managers.

Responsibilities

Maintain spreadsheets and trackers Order necessary parts, contact vendors to request proposals for property work, and submit them for approval Follow up on ordered parts confirm arrival and ensure they are used in the correct unit so the ticket can be properly closed Schedule vendor appointments and notify residents Verify that completed tickets include the correct photos and notes Create and track inspection, abatement, and complaint tickets Send notices to residents and set reminders for property managers Maintain constant communication with property managers and site technicians; assist them with anything they need Track weekly pest control treatments and verify that invoices are uploaded into the system Review move-out inspections and create work orders on the Make Ready board Prepare a summary of work needed for unit turnover identify repairs that can be done in-house and those requiring vendors or parts, request purchase orders, and document progress in a report Track repairs for units with Notices of Infraction and send completed reports for DOB abatement submission Assist with capital projects and annual or semi-annual property inspections (fire systems, elevators, HVAC, life safety) Search for new vendors for property projects and compare proposals Utilize Entrata to efficiently create, track, and review maintenance tickets; manage before-and-after photos for completed work orders Generate daily reports for the Maintenance Director summarizing the status of open tickets Skills Minimum 6 months to 1 year of experience in property management or a related field Excellent organizational, communication, and time management skills Strong attention to detail and ability to prioritize tasks in a fast-paced environment Proficient in Microsoft Office Suite (Word, Excel, Outlook) Ability to work independently and remotely with minimal supervision Strong customer service skills and ability to research and compare proposals effectively Experience using property management software (Entrata preferred) Tax Credit Specialist (TCS) certification preferred; if not held, must be completed within the first 6 months Benefits Flexible PTO Enjoy the freedom to use your available PTO days whenever you choose throughout the year, with only two mandatory dates. Room to Grow We offer real opportunities for career growth and professional advancement within the company. Competitive Salary Work from Home / Remote Work Hours Must be available during core US East Coast hours (830 AM 600 PM EST) Company Overview At Chapman Management Group we never stop refining the way we serve residents and owners. It was founded in 2023, and is headquartered in Vienna, Virginia, USA, with a workforce of 11-50 employees. Its website is https//chapmanmgmt.com. Apply To This Job Apply To This Job