Colleague Experience Assistant - 6 Month FTC
Pets at Home is a company dedicated to creating a positive colleague experience, and they are seeking a Colleague Experience Assistant for a 6-month fixed-term contract. In this role, you will support the delivery of initiatives focused on engagement, wellbeing, and inclusion, ensuring that activities are well-coordinated and accessible across the organization.
Responsibilities
- Support the planning and delivery of colleague experience initiatives across engagement, wellbeing and inclusion
- Coordinate campaigns, events and key moments, ensuring timelines and actions are effectively managed
- Maintain and update the colleague experience calendar to ensure visibility across the business
- Provide administrative and coordination support to enable smooth delivery of activity
- Create, update and publish engaging content across colleague platforms, including SharePoint and Viva Engage
- Support the development of colleague communications, ensuring content is clear, engaging and aligned to priorities
- Maintain and manage colleague platforms and communities, monitoring engagement and sharing insights where relevant
- Manage the central colleague experience inbox, responding to queries and escalating where appropriate while tracking themes
- Support the planning and coordination of events, campaigns, recognition activity and key awareness moments
- Assist with listening activity, including surveys and feedback, while maintaining accurate records, tracking actions and identifying opportunities for continuous improvement
Skills
- Highly organised and thrive in an administrative or coordination role
- Ability to manage multiple tasks and priorities at pace
- Strong attention to detail
- Adaptable and able to respond positively to shifting demands
- Confident communicator with good written skills
- Comfortable using Microsoft Office, SharePoint and a range of digital platforms
- Enjoy working collaboratively and build positive relationships with others
- Bring a supportive and proactive approach to work
- Experience in communications, engagement, events or campaigns
- Experience of creating or managing content
- Experience supporting events or campaigns
- Experience using survey and feedback tools
- Strong organisational mindset
- Willingness to learn
- Genuine passion for creating a positive colleague experience
Benefits
- We welcome applications from those looking for hybrid working, based 2 days per week in our Handforth (Cheshire) Office.
Company Overview